Clarks Hiring! Full Time Area Manager in Federal Territory - Ricebowl

Purpose:

• To coach, inspire and develop the Retail Store Teams (and Departmental Business) in delivering a true brand experience for Clarks consumers.
• To coach, inspire and develop the Store Teams in driving volume and generating strong profits for the business, while clearing aged stocks quickly and effectively
• To take ownership of building the brand aligned to the commercial strategy across the retail estate
• To take ownership of the total store handling KPI’s, delivering on set objectives across monthly, quarterly.
• To manage positive and constructive relationships with mall operation managers.

Accountabilities:

• Monitor & ensuring all store are operating as per SOP and Guideline
• Mange & ensure operational efficiency in each store
• Review & Work for improving of enthusiastic and professional standard of customer service
• Providing leadership by example & direction to all employees
• Manger inventory control and meet or exceed inventory goals
• Providing decision making with clear direction for performance improving or solve problem
• Setting employee and team goals and appropriate rewards for achievements
• Recruitment, training, development and succession of high performing, results driven associates
• Coach, monitor and develop team member for improved performance and recognize excellent
• Conduct performance appraisals for and coach development for staff on a regular basis
• Coordinate & manage quarterly stock take flow procedure & completion

Key Outputs/Results: -

• Brand visibility, image and awareness in the store and competitor
• Retail/ Outlet management and high standards of customer service
• Highly motivated, professional and effective team
• Proven track record in managing retail stores, sales driven operation savvy
• People oriented and administration

Essential Knowledge:

• In-depth knowledge and experience of Malaysia Retail market
• Proven track record in managing multiple stores
• Experience in people behavioural development and leading successful teams
• Experience in building and developing (coaching) store team member
• Knowledge of wider retail and sales environment and current trends

Technical Skills:

• Planning and organising
• Commercial awareness
• Drive and self-development
• Time management and delegation
• IT literate; ability to use excel, word, PowerPoint
• Fluent in English, Bahasa and preferable with Mandarin (written and oral)
• Business agility in a fast-moving retail environment
• Working independently, using initiative and judgement to lead decisions
• Excellent communicator

Successful Experience:

• Area management experience 2+ years
• Retail experience in a footware, apparel 2+
• Experience in Malaysia retail market 2+ years

About Clarks

Clarks, based in Somerset, England, has been at the forefront of innovative shoemaking since its foundation in 1825 when brothers James and Cyrus Clark made a slipper from sheepskin off-cuts. Sparking revolutions and defining generations, Clarks’ archive of over 22,000 pairs includes the inimitable Desert Boot and Wallabee – and a ground-breaking combination of invention and craftsmanship remains at the heart of what the brand does now. Cutting-edge collaborations with cultural icons and KOLs, taking strides in social change, reimagining legendary silhouettes, and making shoes that move with the world ahead – Clarks is never standing still.