ISmile Dental Clinic Hiring! Full Time Front Desk Executive in Selangor - Ricebowl

Before you apply, please check these three things.

1. You speak and write both English and Mandarin fluently.
2. You have at least 2 years in a front desk, reception or customer service role.
3. You can work on-site in Damansara Jaya, Monday to Friday 9:00am to 5:30pm and Saturday 9:00am to 3:30pm.

If all three are a yes, we'd love to hear from you.

About iSmile

iSmile Dental Clinic is a family dental clinic in Damansara Jaya, Petaling Jaya. We've cared for children, teenagers, adults and seniors for 20 years. We want every patient to have a calm, respectful and professional visit.

The role

You're the first person our patients meet and the last person they see. You make each patient feel welcome, and you keep the day running smoothly for the team.

What you'll do

1. Welcome patients: in person, on the phone and on WhatsApp.
2. Look after the appointment book: confirmations, reminders and rebooking.
3. Keep records right: register new patients and keep their records accurate and confidential.
4. Handle payments: explain the payment steps, collect payments, issue receipts and balance the day's takings.
5. Help with questions: answer patient enquiries, and bring in management when needed.
6. Work with the team: support the doctors and Dental Surgery Assistants, and keep the reception area presentable.

What we're looking for

• Fluent English and Mandarin, spoken and written. Bahasa Malaysia is an advantage.
• At least 2 years in a front desk, reception, customer service or other client-facing role.
• Careful with details and records.
• Calm and courteous, including when it's busy.
• Comfortable with computers and quick to learn new systems.
• Dental or medical clinic experience is an advantage. No specific field of study is needed.

Working hours

Monday to Friday, 9:00am to 5:30pm. Saturday, 9:00am to 3:30pm.

More about working with us: *************