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Adecco Hiring! Full Time Life Claims Admin Executive (Insurance|Up to $4k) in - Ricebowl

Life Claims Admin Executive (Insurance|Up to $4k)

Singapore

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Working Location

  • Singapore

Job Description

Responsibilities

The Job

  • Perform day-to-day claims administration, including assignment/allocation of manual claims and support for routine claims processing activities.
  • Prepare and issue claims correspondence (e.g., approval, rejection, ex-gratia letters) using approved templates and within agreed turnaround times.
  • Maintain complete and accurate claim documentation, including proper filing (physical/electronic), indexing, and version control.
  • Track supporting documents to enable timely progression of claims and maintain audit-ready records.
  • Update and maintain accurate claim records in 2-3 mainframe processing systems (training will be provided; expected to achieve proficiency within agreed timelines).
  • Ensure data entry is accurate, timely, and consistent with business requirements to support reporting and operational controls.
  • Respond to basic enquiries through shared mailbox/CRMs, escalating non-routine issues to the claims assessors as required.
  • Follow up on medical report requests and supporting documents with medical providers, policyholders, and agents to facilitate timely claims progression.
  • Undertake additional tasks assigned by the Life Claims Team Lead to support operational priorities.

The Talent

  • 1-3 years of relevant experience, preferably in life insurance operations, claims administration, policy servicing, or a similar environment.
  • Familiarity with life insurance claims processes and medical report requirements.
  • Experience using CRM platforms (e.g., Salesforce) and shared mailbox case management.
  • Strong administrative skills with attention to detail and good organisation.

Next Steps

  • Drop your resume and contact us to follow-up, or send your resume to *************
  • Email Topic: Apply Life Claims Admin Executive
  • Only shortlisted candidates will be contacted

Cecilia Sim Xin Yang



EA License No: 91C2918
Personnel Registration Number: R22105099

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