Company Background:
We represent a well-established Malaysian company in the Food & Beverage (F&B) industry, currently seeking an experienced Head of Operations to lead overall business and restaurant operations. The position is based at Publika, Kuala Lumpur.
Job Responsibilites:
- Lead the overall execution of business and operational plans across the Group.
- Oversee restaurant operations and key support functions including HR, Administration, Marketing, Culinary, and Central Kitchen.
- Lead and develop the Group General Manager and functional heads, ensuring clear accountability and strong performance.
- Monitor business performance, P&L, budgets, labour and food costs, productivity, and operational efficiency.
- Drive operational standards, SOPs, service quality, food safety, inventory, and cash controls.
- Lead management reviews, track key initiatives, and ensure agreed actions are delivered on time.
- Identify operational risks, resolve cross-functional issues, and provide clear recommendations to the CEO.
- Support business growth, new outlet launches, promotions, and other strategic initiatives.
- Build a strong leadership culture through coaching, performance management, and succession planning.
Requirements:
- Minimum 5 years of experience as a General Manager, Head of Operations, or in a comparable senior leadership role.
- Proven experience managing multiple business units, locations, or departments.
- Strong understanding of P&L management, budgeting, labour planning, inventory, cost control, and operational performance.
- F&B or restaurant experience is advantageous.
Working Hours: Monday - Friday (Flexible working hours)
Interested candidate please apply online. Thank you.
Pay: RM10,000.00 - RM15,000.00 per month
Benefits:
Work Location: In person