Job Summary
You will assist airline passengers by checking them in for departure flights, verifying travel documents and visa requirements, issuing boarding passes and baggage tags, managing baggage and excess charges, and ensuring a smooth and informed departure experience.
Responsibilities
Greet airline passengers warmly to create a welcoming environment
Check in passengers accurately for their departure flights to ensure correct boarding
Verify passengers’ travel visas and valid travel documents to comply with regulations
Issue boarding passes and baggage tags efficiently to facilitate boarding and baggage handling
Inspect and check baggage to meet airline and security requirements
Collect excess baggage charges from passengers as per airline policies
Provide clear travel and airport information to assist passengers in their journey
Manage airline flight departure processes to ensure timely departures
Relay airline policies to passengers to ensure compliance and awareness
Deliver excellent customer service to enhance passenger satisfaction
Perform meet and greet services to support passenger needs
Execute basic computerized transactions related to check-in and ticketing processes
Other Information
Salary $1,900 excluding overtime
5 days work week with rostered off days
Rotating 9-hour shifts (*************, *************, ************* hrs)