Jev Management & Trading Hiring! Full Time (Mandarin Speaker) Strategic Account Manager | Grow Clients Across AI @ PJ in Selangor - Ricebowl

Petaling Jaya, Selangor
Monday–Friday | 9:00 AM–6:00 PM

Turn Existing Clients Into Long-Term Growth Partners

This role sits between technology, relationships and commercial growth.

You’ll manage an existing portfolio of strategic clients, understand where their needs are heading, and uncover opportunities to introduce additional software solutions that create value for both sides.

Benefits:

• EPF + SOCSO
• Annual Leave + Medical Leave

You Could Be a Good Fit If You Have:

• 3+ years in software solution sales or account management
• Mandarin speaker required
• Experience growing existing customer accounts
• Exposure to software, SaaS or technology solutions
• A track record of achieving recurring sales or account-growth targets
• Strong client communication & presentation skills
• Confidence handling commercial discussions and negotiations
• Good spoken & written English
• Ability to manage several clients and priorities at once

You’ll be responsible for keeping clients engaged after the initial sale and finding ways to grow the partnership.

Your work will include:

• Managing strategic client relationships
• Understanding changing business & technology needs
• Identifying upsell and cross-sell opportunities
• Driving account renewals & recurring revenue
• Negotiating pricing, contracts & service agreements
• Coordinating implementation, training & technical support
• Working with Sales, Product, Marketing & Technical teams
• Resolving client concerns before they affect the relationship
• Tracking account health, renewals & performance
• Sharing client feedback and commercial opportunities internally

The Goal Is Simple:

Keep good clients. Deepen the relationship. Grow the business.

If you know how to combine technology knowledge with strong account management, we’d like to hear from you.

Work Location: In person