Job Summary
We seek a highly enthusiastic Tour Consultant to recommend tailored travel packages, manage sales and payments, provide detailed itineraries, and build lasting client relationships while staying updated on travel trends.
Responsibilities
Recommend travel packages tailored to clients' preferences to create personalized travel experiences
Provide detailed travel itineraries and relevant travel information to clients for smooth trip planning
Manage sales transactions, process payments, conduct pre-departure briefings, and perform related administrative tasks
Follow up on client feedback and promptly resolve any travel-related issues to ensure satisfaction
Represent the company at travel fairs, expos, and promotional events to attract new clients
Continuously update knowledge of travel trends and destination information to advise clients accurately
Build and maintain strong relationships with new and existing clients to encourage repeat business
Preferred competencies and qualifications
Basic computer literacy to handle booking systems and administrative tasks
Strong sales skills demonstrated by achieving sales targets and persuading clients effectively
Effective communication and persuasive presentation skills to engage clients and promote travel packages
Prior experience in travel or sales roles is an advantage but not mandatory
Experience in sales, customer service, or cross-border e-commerce is a plus but not required
Goal-oriented, self-driven, and motivated by results to meet performance objectives
Positive attitude and strong willingness to learn new skills and adapt to changes
Fast learner comfortable using AI tools to enhance sales and customer service efficiency
Benefits
5 working days per week
Attractive commission scheme with transparent payout
Opportunities to lead overseas tours
Fast career advancement for high performers
Sales bonuses, performance incentives, and travel perks
Medical claim coverage
14 days of annual leave
Free training on AI tools provided