Company Overview
Inspire-Tech is a fast-growing technology company delivering enterprise communications, collaboration, and protection solutions. Trusted by 500 businesses and 50,000 users worldwide, we innovate to revolutionise workplaces digitally with smarter, secure mobility solutions.
Job Summary
Be the technical face of our product for enterprise and public-sector customers locally and overseas. Deploy our application on-premises and in the cloud, advise on infrastructure, and resolve issues from installation to live support.
Responsibilities
Deploy and test the application in cloud and on-premises environments to ensure smooth implementation
Prepare for and execute on-site deployments, troubleshooting issues to minimize downtime
Advise customers on infrastructure prerequisites aligned with their architecture goals
Troubleshoot dependencies including infrastructure, network, and security during implementation phases
Configure integrated solutions such as antivirus and third-party products to optimize system performance
Manage customer expectations effectively throughout deployment and support processes
Respond to customer issues via support emails and portal, providing timely resolutions
Test application releases for local and international customers to maintain quality standards
Run SQL queries to analyze usage patterns and assist senior developers in troubleshooting
Preferred competencies and qualifications
Diploma in IT, Computer Science, or related field
Experience with cloud platforms such as AWS, Azure, GCP, Docker containers and Kubernetes
Exposure to customer-site deployments, security tools, or scripting languages (PowerShell, Bash, Python)
Other Information
A structured 6-month on-the-job training programme with mentoring by senior engineers
Exposure to local and international customer projects
ABOUT US
Inspire-Tech is a fast growing technology company that offers enterprise communications, collaboration and protection to our customers. We constantly disrupt status quos and challenges traditions by harnessing the power of technologies to converge and provide enterprises with smarter digital solutions. Our purpose is to prepare organisations for the future by revolutionising workplace digitally. More than 50,000 users and 500 businesses around the world trust us to push the definitions of productivity with security through mobility.
As an organization, we constantly rethink the way people work and get work done. It’s never just about a single person, a single product or a single idea. It’s about a team of people who are excited by different ideas to enhance, innovate and create to pursue mutual, long-term gains for our customers, our partners, our people and our business. With Inspire-Tech, we offer you a space for learning and experimentation.
OUR CULTURE
We are passionate about creating powerful, disruptive technologies that transform how companies do business. Innovative products and ultimately our success are rooted in one driving force—our people. Our casual and flexible environment encourages creativity and collaboration, so you’ll have the opportunity to initiate and contribute to challenging projects, while pursuing your interests and developing, both professionally and personally. Bring us your passion, curiosity, and fresh ideas, and be a part of technology innovation at its best!
Be part of our dynamic and global team!