Coforge Hiring! Full Time Automation Analyst in - Ricebowl

Key Responsibilities:

Automation & Engineering

• Develop, enhance, test, and maintain automation scripts, workflows, dashboards, and operational utilities.

• Translate operational requirements into practical automation solutions that reduce manual intervention and improve consistency.

• Integrate scripts and workflows with monitoring, observability, ITSM, and related operational platforms where required.

Monitoring & Observability

• Implement, configure, and maintain enterprise monitoring and observability platforms covering infrastructure, applications, logs, and capacity.

• Create and enhance dashboards, alerts, thresholds, service views, reports, and basic anomaly detection configurations.

• Analyse alert patterns and implement tuning and noise-reduction improvements without compromising monitoring coverage.

• Support onboarding of systems and applications into monitoring platforms and validate data quality, coverage, and alert routing.

Operational Support & Analysis

• Monitor system health, performance, availability, and capacity indicators and investigate abnormal conditions.

• Perform technical troubleshooting for alerts, incidents, failed jobs, integrations, and monitoring gaps, escalating complex issues with clear evidence.

• Support incident, problem, and change activities, including impact analysis, implementation checks, validation, and post-change monitoring.

• Review monitoring, backup, logging, and related operational configurations to confirm that required controls are correctly implemented.

Skills :

• Working knowledge of IT infrastructure, including Linux and Windows operating systems, networks, storage, and virtualisation.
• Practical scripting experience in at least one language such as Python, PowerShell, or Shell scripting.
• Hands-on exposure to one or more monitoring or observability tools such as BMC Helix, ITSM Helix Remedy, Prometheus, Grafana, ELK, Dynatrace, or Splunk.
• Experience with dashboards, alert rules, event analysis, log analysis, integrations, and operational troubleshooting.
• Understanding of cloud concepts, DevOps practices, CI/CD, APIs, version control, or AIOps concepts is advantageous.