Grand Seiko Asia-Pacific Hiring! Full Time Boutique Associate in - Ricebowl

Company Description Grand Seiko is a renowned luxury watch brand, born in Japan in 1960 and introduced internationally in 2010, now available worldwide. Grand Seiko Asia-Pacific, established in August 2022, is the third independent Grand Seiko company globally, focusing on the dynamic markets across the region. As one of the few fully integrated watchmakers, Grand Seiko manages every stage of watchmaking in-house, from material development and design to manufacturing and hand assembly. Each watch is crafted and adjusted by highly skilled artisans in dedicated studios in Japan, emphasizing precision, durability, legibility, and ease of use. Combining meticulous hand craftsmanship with a refined Japanese aesthetic, Grand Seiko offers award-winning mechanical, Spring Drive, and quartz timepieces known for their distinctive beauty.
Role Description The Boutique Associate is a full-time, on-site role based in Singapore, responsible for providing an exceptional luxury retail experience to clients. In this position, the Boutique Associate welcomes and engages clients, presents Grand Seiko’s collections, and offers detailed product information and storytelling that reflect the brand’s heritage and craftsmanship. Daily tasks include assisting clients with selection and purchases, handling sales transactions and after-sales inquiries, and maintaining accurate records using boutique systems. The role also involves ensuring the boutique environment is immaculate and visually aligned with brand standards, supporting inventory management, and participating in merchandising and display updates. The Boutique Associate collaborates with the team to achieve sales targets, supports client outreach activities, and upholds Grand Seiko’s service standards at all times.
Qualifications

• Client service and sales skills, including luxury retail experience, strong customer focus, and the ability to build long-term client relationships.
• Communication and interpersonal abilities, such as clear spoken and written communication, active listening, and professional, respectful interaction with diverse clients.
• Product knowledge and brand representation capabilities, including interest in fine watchmaking, willingness to learn technical details, and skill in conveying brand stories and values.
• Operational and organizational skills, including proficiency with point-of-sale systems, basic numerical skills, attention to detail in documentation, and reliability in inventory handling.
• Teamwork and adaptability, with the ability to collaborate effectively, respond calmly to peak periods, and support various boutique activities as needed.
• Professional presentation and conduct appropriate for a luxury retail environment, with a high level of integrity and respect for brand guidelines.
• Prior experience in luxury watches, jewelry, or high-end fashion retail is an advantage.
• Ability to work full-time retail hours, including weekends and public holidays, and eligibility to work in Singapore.