MAXHUNT RESOURCE PTE. LTD. Hiring! Full Time CRM Product Manager in North-east Region (Singapore), Earn up to SGD 7,000 - Ricebowl

Benefits of joining us:

• Performance related pay;
• Salary increment;
• 2% Medical Allowance

Responsibilities

• Develop and enhance ZingKey’s CRM platform with a strong focus on B2B sales workflows and sales operations.
• Build CRM capabilities across the full sales cycle, from lead capture and qualification to opportunity management, pipeline progression and deal closure.
• Define how key CRM objects such as Leads, Accounts, Contacts, Opportunities and Activities work together across different sales scenarios.
• Design solutions for pipeline management, customer follow-ups, tasks and reminders, quotations, approvals, sales forecasting and workflow automation.
• Work directly with customers, Sales and Implementation teams to understand how businesses manage their sales processes and translate common needs into scalable CRM features.
• Develop customer engagement capabilities across Email, WhatsApp Business, Telephony and Web Forms, together with the required CRM integrations.
• Build sales dashboards, pipeline analytics, conversion funnels and forecasting capabilities that help sales teams and managers track performance and make better decisions.
• Identify practical applications of AI across the sales journey, such as Lead Scoring, conversation summaries, sales recommendations, automated follow-ups and AI Sales Assistants.
• Produce PRDs, user stories, workflows and prototypes, and work closely with UI/UX, Engineering and QA through development, testing and release.

Requirements

• Bachelor’s Degree in Computer Science, Information Systems, Business or a related discipline.
• At least 3 years of relevant experience in CRM, SalesTech or B2B SaaS products preferred.
• Strong understanding of B2B sales processes, particularly Lead Management, Opportunity Management, Pipeline Management and Sales Forecasting.
• Able to understand different sales models, business rules and operational workflows, and design CRM solutions that are configurable and scalable.
• Strong business analysis and product design skills, with the ability to independently develop PRDs, workflows and prototypes.
• Comfortable working across customers, Sales, Implementation, UI/UX, Engineering and QA teams to bring product requirements through to release.

Added Advantage

• Hands-on experience with Salesforce, HubSpot, Microsoft Dynamics 365, Zoho CRM or Freshsales, either in product development or implementation.
• Background in CRM implementation, CRM consulting, Sales Operations or Revenue Operations (RevOps).
• Experience with B2B SaaS, SalesTech or MarTech products.
• Familiarity with WhatsApp Business, Email, Telephony, Marketing Automation and Lead Capture.
• Good understanding of APIs, Webhooks, CRM data models, system integrations and multi-tenant SaaS environments.
• Experience building AI / Agent-based features for CRM, sales automation or sales intelligence.

Maxhunt Resource Pte Ltd | EA Licence: 22C1322

Cynthia Lai | Registration No: R25146301

MaxhuntResource Pte Ltd specialize in identifying, sourcing, shortlisting, and interviewing candidates for jobs ( either permanent, temporary or contract staff ) within an organization.

• Our mission is to be a leader in the manpower placement service industry, providing efficient, cost effective and timely personal manpower solutions to our clients.
• Our philosophy is to provide total quality and service solutions. We recognize that people are the backbone of our business whether they be our clients, our applicants or our staffs.
• Our company goal is to gain recognition for our staffing solutions, to discover new opportunities for growth, to support customers’ work-life is our value. Aside from business, we also put great effort to contribute for a better society.