Afterglow Cosmetics Sdn. Bhd. Hiring! Full Time Retail Assistant in 58000, Earn up to MYR 2,500 + commission - Ricebowl

Provide exceptional customer service to all shoppers, creating a welcoming and positive store environment.

Effectively utilize sales techniques to understand customer needs and recommend suitable Melangé Korea skincare products, driving sales and achieving targets.

Develop and maintain a comprehensive understanding of Melangé Korea's product lines, ingredients, and benefits to accurately answer customer inquiries and provide personalized consultations.

Assist with inventory management, including receiving, stocking, and organizing products to ensure optimal stock levels and minimize discrepancies.

Operate the Point of Sale (POS) system accurately for processing transactions, including sales, returns, and exchanges.

Contribute to maintaining store presentation standards through effective merchandising and visual merchandising, ensuring products are displayed attractively and according to brand guidelines.

Communicate effectively with customers and team members, fostering a collaborative and supportive work atmosphere.

Demonstrate strong teamwork by assisting colleagues, sharing knowledge, and contributing to overall store success.

Apply problem-solving skills to address customer concerns and operational challenges efficiently and professionally.

Manage time effectively to prioritize tasks, complete duties, and ensure smooth store operations throughout the shift.

Support brand awareness initiatives by embodying the Melangé Korea brand values and promoting its unique selling propositions.

Maintain a clean and organized sales floor and stockroom, adhering to company standards for hygiene and presentation.

Greet and assist customers in a friendly and professional manner, providing exceptional customer service to enhance their shopping experience.

Actively engage customers to understand their skincare needs and recommend suitable Melangé Korea products, leveraging strong product knowledge and sales techniques.

Process customer transactions accurately and efficiently using the Point of Sale (POS) system, handling cash, credit card, and other payment methods.

Maintain an organized and visually appealing store environment through effective merchandising and visual merchandising standards, ensuring products are well-displayed and accessible.

Assist with inventory management, including receiving stock, checking deliveries, restocking shelves, and conducting regular stock counts to minimize discrepancies.

Develop and maintain a deep understanding of Melangé Korea's product lines, ingredients, and benefits to effectively answer customer inquiries and provide expert advice.

Collaborate with team members to achieve sales targets and ensure smooth store operations, demonstrating strong teamwork and communication skills.

Handle customer complaints and resolve issues promptly and effectively, escalating complex problems to management when necessary, showcasing problem-solving abilities.

Stay updated on current beauty trends and brand promotions to better serve customers and drive sales.

Contribute to maintaining store cleanliness and tidiness, ensuring a welcoming atmosphere for all customers.