DINASTI CITRA MANAGEMENT SDN BHD Hiring! Full Time Operation Manager in Selangor, Earn up to MYR 3,500 - Ricebowl

Hotel Manager

Overview
We are seeking an experienced and hands-on Hotel Manager to lead our team and oversee daily operations. The ideal candidate is results-driven, people-oriented, and passionate about hospitality excellence. You will be responsible for maintaining operational standards, driving profitability, and ensuring every guest enjoys an exceptional stay.

Key Responsibilities

• Lead, manage, and supervise the overall hotel operations to achieve performance goals, service quality, and profitability targets.
• Develop, implement, and monitor strategic plans, policies, and procedures aligned with the company’s vision and objectives.
• Ensure guest satisfaction through consistent service delivery, effective problem-solving, and continuous improvement in all operational areas.
• Oversee housekeeping, front office, maintenance, and other departments to ensure smooth and efficient daily operations.
• Analyze financial reports, monitor budgets, and control costs to maximize revenue and efficiency.
• Foster a positive and productive work culture through staff training, motivation, and performance evaluation.
• Address operational and management issues promptly and professionally, taking proactive measures to prevent recurrence.
• Collaborate with the head office and external partners to support marketing, promotions, and digital initiatives.
• Perform other duties or assignments as required by management.

Qualifications & Requirements

• Diploma or Bachelor’s Degree in Hospitality, Tourism, Hotel Management, or a related field.
• Minimum 2 years of experience in hotel operations, including at least 2 years in a managerial or supervisory role.
• Experience in budget hotel operations or multi-property management will be an advantage.
• Strong leadership, communication, and problem-solving skills.
• Sound knowledge of HR management, staff scheduling, and training practices.
• Proficient in computer systems, OTAs, and hotel management software.
• Willing to work shifts, weekends, public holidays, and extended hours when required.
• Must be willing to travel and relocate based on business needs.

Compensation & Benefits

• Profit-sharing scheme based on hotel performance
• Monthly KPI allowance and annual salary review
• Medical claim
• Staff room discounts across hotel branches
• Career development and training opportunities
• Uniforms and other staff benefits provided

Job Type: Full-time

Pay: RM2,500.00 - RM3,500.00 per month

Work Location: In person