Job Description:
Membership Engagement and Administration
- Support membership recruitment, renewals and retention initiatives.
- Engage existing and prospective members through email, telephone and personalised outreach.
- Respond promptly to membership enquiries and provide information on membership benefits, events and professional-development opportunities.
- Maintain accurate membership records, including renewals, payments and membership status.
- Gather member feedback and identify opportunities to improve the membership experience.
- Support the preparation of membership communications, newsletters and engagement activities.
Event Planning and Execution
- Coordinate seminars, workshops, networking sessions, conferences, industry awards and other MIS events.
- Manage event timelines, registration, venues, catering, audiovisual requirements, speakers and on-site arrangements.
- Liaise with vendors, venues, speakers, volunteers and internal departments to ensure smooth event delivery.
- Work with the marketing team to promote events through email, social media and the MIS website.
- Provide hands-on operational support before, during and after events.
- Prepare post-event reports covering attendance, feedback, expenditure and recommendations.
Partnerships, Sponsorships and Awards
- Support the identification and engagement of potential sponsors and industry partners.
- Assist in preparing sponsorship proposals and partnership packages.
- Maintain positive relationships with existing sponsors and partners.
- Promote MIS awards and participation opportunities to suitable organisations and nominees.
- Guide interested participants through the awards application process.
Awards Sales & Participation Growth:
- Promote award categories and participation opportunities to potential nominees.
- Develop targeted sales strategies to increase award entries and event attendance.
- Guide nominees through the application process and highlight the benefits of participation.
- Any other ad-hoc tasks as required.
Requirements
- At least one year of relevant experience in membership engagement, event coordination, customer engagement or a related function.
- Experience coordinating corporate events, seminars, conferences or networking activities would be advantageous.
- Strong organisational skills and attention to detail.
- Confident written and verbal communication skills.
- Comfortable engaging members, vendors, speakers, sponsors and senior stakeholders.
- Proactive, resourceful and willing to be hands-on during events.
- Able to manage multiple priorities and deadlines.
- Proficient in Microsoft Office; experience with membership databases, CRM, event-registration or email-marketing platforms would be advantageous.
- Able to support occasional evening or weekend events when required.
*Fresh graduates with relevant internship, student-club, association or event-organising experience may also be considered.
Pay: $2,600.00 - $3,500.00 per month
Benefits:
- Dental insurance
- Health insurance
- Professional development
Work Location: In person