Key Responsibilities
Welcome and assist residents, visitors and guests, providing a warm and professional first point of contact.
Handle phone calls, online enquiries and visitor registrations efficiently.
Provide accurate information, directions and assistance to residents, families and visitors.
Attend to residents’ and guests’ requests and coordinate with relevant internal teams for timely follow-up.
Perform administrative duties including billing, maintaining guest records, facility bookings and shift handovers.
Prepare daily or periodic reports and ensure accurate and effective handover between shifts.
Support the smooth day-to-day operations of the front desk.
Carry out any other duties as assigned by Management.
Job Requirements
Relevant hospitality, customer service or front desk experience
is a plus point.
Professional, well-presented and personable, with a strong passion for service.
Warm, patient and empathetic when interacting with elderly residents and their families.
Good communication, administrative and organisational skills.
Able to work independently as well as collaboratively with different teams.
Comfortable working on a roster, including
weekends and public holidays
.
Positive attitude, responsible and attentive to details.
Since our humble beginnings as a two-person team in 2021, StaffKing has grown into a trusted recruitment partner with a dynamic team of around 30 professionals and a portfolio of over 500 active clients. Our mission remains clear: to deliver exceptional employment services that empower businesses to grow with the right talent.
We pride ourselves on the speed and precision of our recruitment process—surfacing high-quality, well-matched profiles quickly to meet the fast-paced demands of today’s business landscape. Whether it’s permanent, contract, part-time, temporary staffing, or mass recruitment drives, we understand that the right hire makes all the difference.
At StaffKing, we are driven by a culture of elevating lives—not just for the candidates we help find meaningful careers, but also for our own team. Through our expertise in talent acquisition, we empower businesses by connecting them with the right people who drive success, innovation, and growth. With StaffKing, you’re not just filling a role—you’re investing in a team that moves your business forward.