Hermanos Bistro Hiring! Full Time Restaurant Assistant Manager in Southeast (Singapore), Earn up to SGD 3,500 - Ricebowl

Key Responsibilities

1. Restaurant Operations Management

• Oversee daily restaurant and bar operations to ensure smooth and efficient service.
• Manage opening and closing procedures, including cash reconciliation and operational checklists.
• Ensure the restaurant maintains high standards of cleanliness, hygiene, food safety, and presentation.
• Coordinate closely with kitchen and service teams to ensure timely food and beverage delivery.
• Monitor table reservations, seating arrangements, and customer flow.
• Ensure compliance with company policies and applicable Singapore F&B regulations.
• Take charge of restaurant operations in the absence of the Restaurant Manager.

2. Staff Supervision & Leadership

• Supervise, train, and motivate frontline service and bar employees.
• Prepare staff duty rosters and ensure adequate manpower coverage during peak and off-peak periods.
• Monitor employee attendance, punctuality, grooming, and work performance.
• Conduct daily briefings and communicate operational priorities.
• Promote teamwork and effective communication between kitchen and frontline staff.
• Resolve workplace issues professionally and escalate serious matters to management.

3. Customer Service & Guest Experience

• Deliver excellent customer service and maintain a welcoming dining environment.
• Handle customer complaints, feedback, and special requests promptly and professionally.
• Build relationships with regular customers and encourage repeat visits.
• Manage group reservations, birthday celebrations, corporate bookings, and special events.
• Monitor online customer reviews and recommend service improvements.

4. Sales Growth & Marketing Support

• Work towards achieving daily, weekly, and monthly sales targets.
• Identify opportunities to increase average customer spending through upselling and cross-selling.
• Support marketing campaigns, seasonal promotions, sporting events, and special activities.
• Coordinate with the marketing team on promotional offers, menu launches, and customer engagement.
• Encourage staff participation in sales initiatives.
• Monitor sales performance and recommend strategies to improve revenue.

5. Cost Control & Inventory Management

• Monitor food and beverage costs, wastage, and operating expenses.
• Assist with stock ordering, inventory checks, and supplier coordination.
• Ensure proper stock rotation and minimise wastage, breakage, and stock discrepancies.
• Monitor manpower deployment and labour costs.
• Assist management in improving profitability without compromising service standards.

6. POS & Administrative Responsibilities

• Manage and update menu items, prices, promotions, and availability in the POS system.
• Ensure accurate billing, payment collection, discounts, and daily sales reconciliation.
• Prepare daily sales reports and operational updates for management.
• Maintain proper documentation for stock movement, staff attendance, and operational incidents.
• Assist with administrative duties and management reporting.

7. Bar & Beverage Operations – Added Advantage

• Knowledge of bartending, cocktails, spirits, wines, and beers will be an advantage.
• Ability to prepare and serve cocktails, margaritas, and other beverages when required.
• Assist in maintaining beverage quality, consistency, and presentation.
• Monitor bar inventory, beverage wastage, and stock replenishment.
• Support the development and promotion of signature cocktails and beverage packages.
• Ensure responsible alcohol service and compliance with licensing requirements.

Job Requirements

• Minimum 2 years of relevant experience in restaurant operations, preferably in a supervisory or management role.
• Previous experience in a restaurant, bar, bistro, or casual dining establishment is preferred.
• Strong leadership, communication, and interpersonal skills.
• Good understanding of restaurant operations, customer service, and cost management.
• Ability to work independently, take initiative, and solve operational problems.
• Sales-driven mindset with the ability to motivate employees to achieve targets.
• Familiarity with POS systems, inventory management, and basic reporting.
• Willingness to work shifts, weekends, public holidays, and during special events.
• Ability to perform well under pressure in a fast-paced environment.
• Bartending knowledge and cocktail preparation skills will be an added advantage.
• Food Safety Course certification will be an advantage.

Key Performance Indicators (KPIs)

The successful candidate will be evaluated based on:

• Achievement of monthly restaurant sales targets.
• Customer satisfaction and complaint resolution.
• Staff productivity, attendance, and service performance.
• Effective control of manpower costs and operational expenses.
• Inventory accuracy and reduction of wastage.
• Successful execution of marketing promotions and special events.
• Compliance with operational procedures, hygiene, and safety standards.

What We Offer

• Competitive salary based on experience and qualifications.
• Career development and advancement opportunities.
• Performance-based incentives, subject to company policy.
• Dynamic working environment in a Mexican restaurant and bar.
• Opportunities to participate in events, promotions, and beverage development.

How to Apply

Interested candidates are invited to submit their updated resume, expected salary, and earliest available joining date.

Position: Assistant Restaurant Manager
Company: Hermanos Bistro Pte Ltd
Location: Singapore

Pay: $3,000.00 - $3,500.00 per month

Benefits:

• Employee discount
• Flexible schedule
• Food provided

Work Location: In person