- Singapore
MANSA COMPUTERS PTE. LTD. Hiring! Full Time Onsite Technician in , Earn up to SGD 4,200 - Ricebowl
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Job Description
Responsibilities
SUMMARY:
The Onsite Technician is responsible for assembling, configuring and servicing custom desktop PCs while providing reliable onsite technical support to customers. This role involves a combination of hands-on technical expertise with driving responsibilities, including the safe delivery of systems and travel to customer premises for service appointments.
ESSENTIAL FUNCTIONS:
Technical Support & PC Assembly
Assemble, configure, and test custom desktop PCs to company specifications
Diagnose and resolve hardware-related issues
Perform onsite repairs, upgrades, and preventive maintenance for customers’ systems
Conduct quality checks and ensure all systems are delivered in optimal condition
Driving & Logistics
Drive to customer locations for deliveries and onsite service appointments
Transport products, components, and tools safely to customers and event locations
Ensure timely and professional handling of all deliveries and service calls
Customer Service
Provide clear explanations of technical issues and solutions to customers professionally
Maintain a customer-first approach in all onsite interactions
Escalate complex technical issues to senior technicians or management when required
Administration & Reporting
Maintain accurate service reports, job records, and parts usage
Maintain up-to-date knowledge of hardware and equipment
Perform any other duties assigned by seniors
JOB REQUIREMENTS:
Physically able to handle transport of desktop systems and equipment
Preferably experience in PC assembly, IT Technical support, or a related field
Valid Singapore Class 3 driving license with a clean driving record
Good communication and interpersonal skills
Responsible, punctual and willing to work flexible hours, including weekends when required
We are a people business.
At Mansa Computers, we pride ourselves for providing the best service and experience when it comes to building your own custom desktops or computer repair. Whether it is a gaming desktop or one for work, we make it a point to ensure that our customers' satisfaction is always #1 in our priorities.
We started Mansa from our home, selling each custom-built PC one by one to our customers. Since our humble beginning, we reach a new milestone when we officially move to our current office in May 2018. Over here, we set up an In-House Testing Lab where desktops of different specifications are made available for customers to test out before they make their decisions.
We also saw opportunities to guide customers who lacked the necessary understanding on custom PCs and help them grow their interests for custom builds. We love interacting and serving our customers, because we believe in cultivating an empowered workplace, a listening and learning culture as well as an inspired community.
We are a passionate team of strategists, builders, explorers and jokers. We approach work and play with curiosity and experimentation, using what we learn to create meaningful custom products that connect with people like you. Our take on every build is to keep them unique and smart, with room for some magic.
Mansa has worked on many unique projects with some of the best people from the industry and beyond. We work together with these experts to create and produce work that we are proud of. If you think we are the right fit, come visit us, we’d love to work with you. You can easily find us at 1 Ubi View, Focus One Building #01-22 Singapore 408555.
Mansa Computers
Singapore Custom PC Builder, Repairs & Upgrades
The Onsite Technician is responsible for assembling, configuring and servicing custom desktop PCs while providing reliable onsite technical support to customers. This role involves a combination of hands-on technical expertise with driving responsibilities, including the safe delivery of systems and travel to customer premises for service appointments.
ESSENTIAL FUNCTIONS:
Technical Support & PC Assembly
Assemble, configure, and test custom desktop PCs to company specifications
Diagnose and resolve hardware-related issues
Perform onsite repairs, upgrades, and preventive maintenance for customers’ systems
Conduct quality checks and ensure all systems are delivered in optimal condition
Driving & Logistics
Drive to customer locations for deliveries and onsite service appointments
Transport products, components, and tools safely to customers and event locations
Ensure timely and professional handling of all deliveries and service calls
Customer Service
Provide clear explanations of technical issues and solutions to customers professionally
Maintain a customer-first approach in all onsite interactions
Escalate complex technical issues to senior technicians or management when required
Administration & Reporting
Maintain accurate service reports, job records, and parts usage
Maintain up-to-date knowledge of hardware and equipment
Perform any other duties assigned by seniors
JOB REQUIREMENTS:
Physically able to handle transport of desktop systems and equipment
Preferably experience in PC assembly, IT Technical support, or a related field
Valid Singapore Class 3 driving license with a clean driving record
Good communication and interpersonal skills
Responsible, punctual and willing to work flexible hours, including weekends when required
We are a people business.
At Mansa Computers, we pride ourselves for providing the best service and experience when it comes to building your own custom desktops or computer repair. Whether it is a gaming desktop or one for work, we make it a point to ensure that our customers' satisfaction is always #1 in our priorities.
We started Mansa from our home, selling each custom-built PC one by one to our customers. Since our humble beginning, we reach a new milestone when we officially move to our current office in May 2018. Over here, we set up an In-House Testing Lab where desktops of different specifications are made available for customers to test out before they make their decisions.
We also saw opportunities to guide customers who lacked the necessary understanding on custom PCs and help them grow their interests for custom builds. We love interacting and serving our customers, because we believe in cultivating an empowered workplace, a listening and learning culture as well as an inspired community.
We are a passionate team of strategists, builders, explorers and jokers. We approach work and play with curiosity and experimentation, using what we learn to create meaningful custom products that connect with people like you. Our take on every build is to keep them unique and smart, with room for some magic.
Mansa has worked on many unique projects with some of the best people from the industry and beyond. We work together with these experts to create and produce work that we are proud of. If you think we are the right fit, come visit us, we’d love to work with you. You can easily find us at 1 Ubi View, Focus One Building #01-22 Singapore 408555.
Mansa Computers
Singapore Custom PC Builder, Repairs & Upgrades
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