jobs in TRANSNATIONAL SUPPLY CHAIN LOGISTICS PTE LTD

TRANSNATIONAL SUPPLY CHAIN LOGISTICS PTE LTD Hiring! Full Time Customer Service Assistant in Central Region (Singapore), Earn up to SGD 2,500 - Ricebowl

Customer Service Assistant

TRANSNATIONAL SUPPLY CHAIN LOGISTICS PTE LTD

Full Time

Central Region (Singapore)

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Working Location

  • 1002 JALAN BUKIT MERAH Central Region (Singapore) Singapore

Job Description

Responsibilities

  • Handle customer inquiries via phone, email, and messaging platforms.
  • Process customer orders and ensure accurate data entry into the system.
  • Monitor delivery schedules status.
  • Coordinate with transport and operations teams to ensure timely deliveries.
  • Resolve customer complaints and service issues promptly and professionally.
  • Prepare and maintain delivery records, reports, and documentation.
  • Update customers on delivery schedules, delays, and order status.
  • Track proof of delivery (POD) and ensure proper filing of logistics documents.
  • Assist in inventory and stock-related inquiries when required.
  • Support billing, invoicing, and administrative tasks.
  • Maintain accurate customer records and databases.
  • Perform other duties as assigned by the supervisor.

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