- Singapore
LION & ELEPHANTS CONSULTANCY PTE. LTD. Hiring! Full Time Enterprise Service Management (ServiceNow) Delivery Engineer in , Earn up to SGD 10,000 - Ricebowl
Enterprise Service Management (ServiceNow) Delivery Engineer
LION & ELEPHANTS CONSULTANCY PTE. LTD.
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Job Description
Responsibilities
Hiring | Enterprise Service Management (ServiceNow) Delivery Engineer
Location:
Singapore / 1 year Contract
Experience:
5+ Years
Domain:
Financial Services – Data Centre & Network Operations
Role Overview
We are looking for an experienced
Enterprise Service Management (ServiceNow) Delivery Engineer
with a strong background in
network engineering/operations, ServiceNow Discovery, Service Mapping, and CMDB
.
The role will focus on onboarding a
450+ network device estate
into ServiceNow, ensuring accurate CMDB data, network discovery, topology mapping, and repeatable ESM onboarding processes.
Key Responsibilities
Execute network discovery using
ServiceNow Discovery and Service Mapping
.
Validate, reconcile, and remediate
CMDB configuration items (CIs)
and relationships.
Onboard network devices, dependencies, attributes, and mappings into ServiceNow.
Configure and refine
discovery patterns, probes, and credentials
.
Troubleshoot discovery gaps and CMDB/data-quality issues.
Document discovery configurations, onboarding procedures, and CMDB standards.
Support ongoing
CMDB data-quality governance
and knowledge transfer to the permanent Network Operations team.
Mandatory Skills
5+ years of experience in
network engineering / network operations
.
Hands-on experience with
ServiceNow Discovery and Service Mapping
.
Strong understanding of
CMDB, CI relationships, and data quality
.
Good knowledge of
routing, switching, firewalls, and network topology
.
Experience with enterprise IT Service Management / ServiceNow environments.
Strong troubleshooting and data-validation skills.
Good to Have
Python / PowerShell
scripting for automation and data reconciliation.
Experience with large-scale network discovery and CMDB onboarding.
Financial services / banking environment experience.
Strong documentation and stakeholder communication skills.
Reporting to:
SVP – Data Centre & Network Operations
Location:
Singapore / 1 year Contract
Experience:
5+ Years
Domain:
Financial Services – Data Centre & Network Operations
Role Overview
We are looking for an experienced
Enterprise Service Management (ServiceNow) Delivery Engineer
with a strong background in
network engineering/operations, ServiceNow Discovery, Service Mapping, and CMDB
.
The role will focus on onboarding a
450+ network device estate
into ServiceNow, ensuring accurate CMDB data, network discovery, topology mapping, and repeatable ESM onboarding processes.
Key Responsibilities
Execute network discovery using
ServiceNow Discovery and Service Mapping
.
Validate, reconcile, and remediate
CMDB configuration items (CIs)
and relationships.
Onboard network devices, dependencies, attributes, and mappings into ServiceNow.
Configure and refine
discovery patterns, probes, and credentials
.
Troubleshoot discovery gaps and CMDB/data-quality issues.
Document discovery configurations, onboarding procedures, and CMDB standards.
Support ongoing
CMDB data-quality governance
and knowledge transfer to the permanent Network Operations team.
Mandatory Skills
5+ years of experience in
network engineering / network operations
.
Hands-on experience with
ServiceNow Discovery and Service Mapping
.
Strong understanding of
CMDB, CI relationships, and data quality
.
Good knowledge of
routing, switching, firewalls, and network topology
.
Experience with enterprise IT Service Management / ServiceNow environments.
Strong troubleshooting and data-validation skills.
Good to Have
Python / PowerShell
scripting for automation and data reconciliation.
Experience with large-scale network discovery and CMDB onboarding.
Financial services / banking environment experience.
Strong documentation and stakeholder communication skills.
Reporting to:
SVP – Data Centre & Network Operations
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