IMI Process Automation Hiring! Full Time Inside Sales Engineer in Federal Territory - Ricebowl

Company Description IMI Process Automation engineers advanced automation solutions that enhance efficiency, sustainability, and safety in severe service applications such as oil and gas, power, and marine. Through smart technologies and full lifecycle support, the company helps customers protect people and assets from pressure surges, lower greenhouse gas emissions, and maintain long-term reliability. IMI Process Automation works closely with energy-sector partners to optimize current operations while developing new decarbonisation technologies, including solutions for green hydrogen production from renewable energy. With a focus on hydrogen and other low-carbon fuels, the company is committed to supporting the global transition to cleaner energy. Applicants joining IMI Process Automation will be part of a team that combines deep engineering expertise and long-term partnerships to deliver lasting value for customers and the planet.

Role Description This is a full-time Inside Sales Engineer role based in Greater Kuala Lumpur, offered on a hybrid arrangement with some work-from-home flexibility. The Inside Sales Engineer will manage inbound technical and commercial inquiries, prepare quotations and proposals, and support the external sales team in developing customer solutions. Day-to-day responsibilities include interpreting customer specifications, selecting appropriate products and automation solutions, and coordinating with engineering and operations to ensure accurate and timely responses. The role involves maintaining customer records, tracking opportunities in the CRM system, and following up on quotations to support revenue and margin targets. The Inside Sales Engineer will also provide technical support to customers, assist with order clarification, and contribute to continuous improvement of sales processes and tools.

Qualifications

• Demonstrated Inside Sales experience, including handling inquiries and managing the quotation process.
• Proficiency in preparing detailed Quotations and proposals aligned with customer technical and commercial requirements.
• Background in Sales Engineering, with the ability to interpret specifications and select suitable automation or control solutions.
• Strong Sales skills, including opportunity tracking, follow-up, and collaboration with external sales teams.
• Capability to provide Technical Support to customers, addressing product selection, application, and basic troubleshooting questions.
• Bachelor’s degree in engineering (mechanical, electrical, instrumentation, or related field) or equivalent practical experience.
• Good understanding of industrial automation, valves, or control systems; exposure to oil and gas, power, or marine applications is an advantage.
• Effective communication and presentation skills in English; additional regional languages are beneficial.
• Strong analytical, organizational, and time-management skills, with attention to detail in documentation and pricing.
• Ability to work collaboratively in a hybrid environment, maintain professionalism with customers, and adapt to evolving energy-sector needs.