Job Title: Administrative Executive
Job Type:
· Full-time
Salary:
· From RM2,800/month
Location:
- Spectrum International University College, Main Place Mall, Selangor.
Key Responsibilities:
1. JOB PURPOSE
To oversee the daily front desk operations and provide efficient reception and administrative support to the University. The position serves as the first point of contact for visitors, students, parents, staff and external parties, ensuring that all enquiries and requests are attended to in a professional and courteous manner.
2. KEY RESPONSIBILITIES AND DUTIES
A. Front Desk & Reception
- Attend to visitors, students, parents and other guests, providing a warm and professional welcome.
- Handle incoming telephone calls, respond to general enquiries and direct calls to the relevant departments or personnel.
- Manage visitor registration and ensure visitors are directed to the appropriate offices or personnel.
- Ensure the reception area is clean, organised and presentable at all times.
- Receive and distribute incoming mail, parcels, courier items and official documents.
- Keep the front desk area organised and ensure all enquiries are attended to promptly.
B. Administrative Support
- Provide day-to-day administrative and clerical support, including filing, photocopying, scanning, data entry and document preparation.
- Maintain proper records, registers and administrative files.
- Assist in arranging meetings, appointments and meeting room bookings.
- Prepare and distribute general correspondence, notices and internal documents when required.
- Monitor stationery and office supplies and arrange replenishment when necessary.
C. Student & General Enquiries
- Attend to walk-in enquiries from prospective students, current students, parents and members of the public.
- Provide general information about the University's programmes, departments, facilities and services.
- Direct enquiries relating to admissions, academic matters, finance and student services to the respective departments.
- Assist in handling complaints and requests by referring them to the appropriate personnel for further action.
- Maintain good communication and provide helpful assistance to all visitors and stakeholders.
D. Office Coordination & Support
- Coordinate with relevant departments to ensure smooth daily office operations.
- Assist in making arrangements for University events, meetings and official functions.
- Support the Administration Department in handling daily operational matters.
- Ensure that front desk procedures and administrative practices are properly followed.
- Maintain confidentiality when handling official documents and information.
E. Other Duties
- Carry out any other administrative duties or responsibilities assigned by the immediate superior or Management from time to time.
3. QUALIFICATIONS AND REQUIREMENTS
- Diploma or Bachelor's Degree in Business Administration, Office Management or a related field.
- At least 1–2 years of working experience in reception, customer service or administrative support.
- Good communication and interpersonal skills.
- Proficient in Microsoft Office applications.
- Good command of English and Bahasa Malaysia. Knowledge of additional languages will be an advantage.
- Pleasant personality with a professional and helpful attitude.
- Able to manage multiple tasks, work independently and handle different types of enquiries.
Job Type: Full-time
Pay: RM2,800.00 - RM3,200.00 per month
Benefits:
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development
Ability to commute/relocate:
- Subang Jaya: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- Diploma/Advanced Diploma (Preferred)
Work Location: In person