Working hours / Location:
Monday to Friday – 8:15am to 6:30pm
With Incentives + Bonus!
Various locations available!
Work Near Home!
Job Responsibilities:
Maintain a constant presence at the front counter to provide prompt assistance
Greet and register walk-in customers using the case management system; manage the queue when necessary
Respond to customer enquiries professionally and efficiently
Conduct daily operational checks of the service centre
Handle telephone and inbound email enquiries in a timely and courteous manner
Provide end to end administrative support
Engage with customers to teach/guide on digital apps and online services
Perform any ad hoc duties assigned by supervisor
Job Requirements:
Min GCE ‘O’ Level with prior experience in customer service support is an advantage
Able to handle customer enquiries tactfully
Proficient in Microsoft Office (Word, Excel, Outlook) and digital applications
Able to work independently and as part of a team
If you are interested, please submit your application here. We appreciate your application and will notify you if you are shortlisted for the role.
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EA License No: 90C3494 | EA Personnel No: R21100082 | EA Personnel Name: Mavis Goh En Qi