Yulan Group Limited Hiring! Full Time Community Manager – Coworking Space in Hong Kong - Ricebowl

Who You Are:

• Diploma or equivalent (bachelor’s degree preferred)

• Strong communicator with excellent interpersonal skills and a customer-first mindset

• Able to work independently while collaborating effectively

• Skilled in office software and AI-powered productivity tools

- At least 2 years of related experience - hospitality, coworking spaces, serviced offices, or flexible workspace operations is a plus

• Fluent in English (spoken & written)

What You’ll Do:

• Manage client onboarding, licence agreements, and renewals while building strong relationships

• Strong sales initiatives: develop and nurture customer relationships, deliver presentations, negotiate terms with potential clients, etc.

• Lead member engagement through events and networking activities

• Set clear expectations for service quality, behavioural standards, and space usage

• Ensure the space operates in line with its intended character

• Manage front-end lead generation, community operations, and conversion

• Handle guest reception, external liaison, and lead internal culture building

• Advise on coworking business strategy and growth opportunities

• Support social media and marketing tasks

• Manage internal & eternal enquiries and complaints