THE SUPREME HR ADVISORY PTE. LTD. Hiring! Full Time Air Freight Officer - Air Export [East] - 3972 in Islandwide (Singapore), Earn up to SGD 2,300 - Ricebowl

Air Export Customer Service Officer/Executive

• Working Location:  Alps Ave (Changi)
• Working hours:  Mon-Fri 9am-5.30pm | Alt Sat 9am-1pm

Responsibilities:
Customer Service Interaction

• Direct Contact with Customers with outstanding friendly and reliable service offered
• Ensuring to provide the flight details to customer within the stipulated time (1 hour) upon receiving the booking
• Check on the Export Documents Compliance when processing the export work order 
• Apply the correct export permit and other export custom processed on timely manner
• To answers all call within 3 ringing tone 
• Monitor the onboard status without fail and to informed customer on any irregularity
• Good communication among all related department concern Eg Ops, Warehouse , Traffic , planning team
• Always ensuring that the Airfreight rates apply is correct and updated .
• Constantly aware and update on NEW changes / requirement by airlines or governmental requirement
• Ensure that all monthly customer report is submitted on timely manner without fail

Requirements

• Min Diploma
• 5 year's experience within the same industries / field
  
  Wong Zhi Jing | Reg No : R26163972
  The Supreme HR Advisory Pte. Ltd | Ea No: 14C7279