CareCone Group Hiring! Full Time Customer Service Representative in Selangor - Ricebowl

Job Title: Customer Support Executive English

Responsibilities:

• Handle customer queries via phone, email, and chat.
• Resolve customer complaints and provide timely solutions.
• Maintain customer records and update information.
• Ensure customer satisfaction through effective communication.
• Escalate complex issues to the concerned team.

Requirements:

• Good verbal and written communication skills.
• Customer service or support experience preferred.
• Strong problem-solving and interpersonal skills.
• Ability to work in a team-oriented environment.