Job Description
Assist the Store Manager in overseeing daily retail operations, including inventory management, and visual merchandising standards
Monitor stock levels, coordinate replenishment activities, and ensure proper merchandise presentation throughout the store
Handle customer enquiries, feedback, and complaints professionally, escalating complex issues when necessary
Job Requirements
Minimum GCE 'O' Level or equivalent qualification
At least 2 years of retail experience, with demonstrated supervisory or team leadership capabilities
Strong interpersonal and communication skills with ability to work effectively in a multicultural team environment
Proficiency in point-of-sale systems and basic Microsoft Office applications
Flexibility to work retail hours including weekends, public holidays, and rotating shifts
Passionate about customer service with a proactive, results-oriented mindset