Singapore Chinese Chamber Of Commerce & Industry Hiring! Full Time Learner - Programme Lifecycle Management in West Region (Singapore) - Ricebowl

Learner & Programme Lifecycle Management

• Manage the end-to-end learner journey from enrolment to programme completion and graduation.
• Administer assigned programme portfolio covering both individual and corporate learners.
• Process learner registrations, transfers, deferments, withdrawals, appeals, completion status and certification requirements.
• Coordinate class commencement activities and ensure all operational requirements are fulfilled before programme start.
• Prepare learner communications, programme confirmation notices, course information, and administrative documentation.
• Prepare materials and conduct learner orientation briefings for new programme intakes.
• Serve as the primary administrative point of contact for assigned learners and programmes.
• Liaise closely with Sales and Enterprise & Learning Solutions departments to ensure smooth learner onboarding and programme delivery.
• Coordinate administrative arrangements for customised corporate training, inbound and/or outbound programmes.