- Damansara Specialist Hospital Malaysia
Working Location
Job Description
Responsibilities
GENERAL DESCRIPTION
Accountable for providing professional nursing care to patients within a hospital unit, adhering to hospital policies and nursing services principles, policies, and procedures to ensure high-quality care practiced.
JOB DESCRIPTION
ORGANIZATION AND MANAGEMENT
1. Adherence to nursing care vision, mission, goals and objectives, aligns with the scope of nursing services, and performs shift duties as assigned by the Unit Manager to ensure high quality care rendered.
2. Notifies the unit manager of any changes in the situation that could impact the standards of care.
3. Obtains and handovers a report of patient progress, ensuring all doctor's orders are followed before changing or over taking shifts and notifying any incidents or problems encountered.
4. Visit patients in the unit with team members to assess conditions, re-plan nursing care, and determine nursing priorities based on patient needs and staff availability.
5. Provides comprehensive hemodialysis patient care using the nursing process approach and various medical devices (hemodialysis machines, CRRT, various access sites), manages all phases of hemodialysis treatment, maintains patient records, and promptly reports abnormalities to medical professionals.
6. Conducts nursing rounds on patients, providing emotional support and accompanying doctors while doing rounds, as well as assisting in procedures as needed.
7. Executing the doctor's orders, coordinating with team members related to patients’ treatment, and fostering effective communication with all disciplines, patients, and relatives to ensure patient satisfaction.
8. Engages actively in health education for patients and their families, unit meetings, and hospital activities, providing support and education to dialysis patients, advising on organ donation programs, and planning treatment programs to ensure adequate treatment.
9. Provide clear, compassionate, and culturally sensitive communication with patients, ensuring their understanding of their condition, treatment options, and care plan in a comprehensive manner.
10. Assist with patient billing procedures, scheduling next appointments and guide them to the cashier for payment processing after receiving treatment.
11. Collaborate with the unit manager in administration, setting care standards, and fulfilling duties in the absence of the unit manager, while also carrying out assigned tasks and providing feedback.
12. Charge accurately, incorporating charges for equipment and consumable items into the patient's charges and verifying their completeness.
13. Inspect and document the supply of sterile packs to ensure the integrity of the
packaging and maintain an adequate supply of unit stock from CSSS.
SAFETY AND QUALITY IMPROVEMENT ACTIVITIES
1. Participate in and support activities aimed at the continuous improvement of nursing services, including quality assurance, infection control, and fire and safety programs.
2. Conduct thorough investigations, root cause analyses, appropriate response actions, and timely completion of incident reports within the stipulated timeframe.
3. Collaborate with unit manager to collect and evaluate clinical and administrative data, participate in hospital-wide surveys like MSQH, JCI, IMS and etc. for continuous quality improvement efforts.
4. Participate and contribute to the Baby Friendly Hospital Initiative certification, with a focus on promoting exclusive breastfeeding.
5. Adhere to the Occupational Safety and Health Act and Regulations 1994, which mandate reasonable work care, employer cooperation, protective equipment use, patient safety goals, World Alliance recommendations, patient and family rights policies, standard people practice, 5S activities.
JOB REQUIREMENTS
Education:
· Registered with the Nursing Board of Malaysia with a valid license to practice as a Registered Nurse
· Post Basic qualification in a related field
Knowledge and Experiences:
· Registered Nurse with at least 3 years of clinical experience and diversity in clinical experience.
Skills & Competencies:
· Possess certifications in BLS, ACLS, MTLS, PALS and NRP (according to the specialties)
Special skills are required.
· Proficient in writing and conversing in English and Bahasa Malaysia.
· Caring, honest, and responsible workers and team player
· Microsoft Office literacy
Personal attributes
· Good leadership, interpersonal, and communication skills.
· Critical thinking, negotiation, and problem-solving skills.
· Willingness to work on scheduled hours, shifts and weekends, public holidays, and any time called during an emergency.
· Passionate and committed to patient-centered care and continuous quality improvement.
· High integrity, patience, and attention to detail.
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