E-Commerce AssistantJob Description
We are looking for an organised and detail-oriented E-Commerce Assistant to support our daily online store operations. The successful candidate will assist with product listings, order processing, inventory updates, and customer enquiries to ensure the smooth running of our e-commerce activities.
This role is suitable for someone who is comfortable working with online selling platforms, managing product information, and coordinating routine operational tasks.
Key Responsibilities
- Assist with daily operations of online stores and e-commerce platforms.
- Create, update, and maintain product listings, including product descriptions, pricing, images, and stock availability.
- Process customer orders and coordinate with the relevant team to ensure timely order fulfilment.
- Monitor inventory levels and update stock records when necessary.
- Respond to basic customer enquiries regarding products, orders, and delivery status.
- Assist with promotional campaigns, product discounts, and online store updates.
- Check product information and order details for accuracy.
- Maintain organised records of orders, sales activities, and inventory movements.
- Coordinate with warehouse, delivery, and customer service teams when required.
- Perform other administrative and e-commerce-related duties as assigned.
Requirements
- Minimum SPM, STPM, Diploma, or equivalent qualification.
- Basic computer skills and familiarity with Microsoft Excel or Google Sheets.
- Good attention to detail and organisational skills.
- Able to manage routine tasks and meet daily operational deadlines.
- Good communication skills and a willingness to learn.
- Previous experience in e-commerce, online retail, order processing, or marketplace operations is an advantage.
- Familiarity with platforms such as Shopee, Lazada, or TikTok Shop is an added advantage.
- Fresh graduates and candidates with relevant transferable skills are welcome to apply.
Work Details
- Employment Type: Full-time
- Work Location: On-site, Muar, Johor
- Working Hours: To be discussed during the interview
Interested candidates are encouraged to submit their applications with an updated resume outlining their relevant skills and experience.
Pay: RM2,000.00 - RM2,800.00 per month
Benefits:
- Additional leave
- Flexible schedule
- Work from home
Work Location: Remote