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• Diploma, degree or portfolio in e-commerce, digital marketing, content, design or a related discipline.

• Comfortable with social platforms, simple design/video tools and spreadsheet reporting.

• Strong writing, visual judgement and operational follow-through.

• Understands that content must connect to an executable product and fulfilment process.

Workplace behaviours we value

• Creative discipline

• Accurate product communication

• Commercial curiosity

• Respect for copyright and customer data

Key success measures

• Listing completeness and accuracy

• Qualified enquiries and conversion

• Content consistency and engagement

• Order handover and fulfilment accuracy

• Maintain online product listings, pricing information, images, specifications and customer FAQs.

• Plan and produce practical content for Instagram, Facebook, LinkedIn and suitable marketplace channels.

• Coordinate design, sample, order, production, packing and fulfilment requirements.

• Track enquiries, conversion, content performance and customer feedback.

• Develop seasonal, business, lifestyle and custom-sticker product ideas without infringing third-party intellectual property.

• Maintain a consistent StixSmart brand voice and accurate promises on MOQ, quality and delivery.

• Annual Leave
• Medical and Hospitalisation Leave
• EPF
• SOCSO
• EIS
• Medical claim or outpatient medical benefits
• Overtime pay for eligible operational employees
• On-the-job and technical training
• Performance review and career-development opportunities
• Sales commission for eligible sales positions
• Travel or mileage claims for approved customer visits
• Performance bonus and annual increment subject to individual performance and company results