- Jalan Pengaturcara U1/51A Shah Alam Selangor Malaysia 40150

Working Location
Job Description
Requirements
Ideal Candidate Profile Experience
· 8–12 years in culinary leadership roles, preferably within contract catering, hospitality groups, or large-scale food service
· Proven experience in menu engineering, costing, and multi-site operations
· Experience supporting tenders, bids, or new business acquisition is highly preferred
Skills & Competencies
· Strong commercial and financial acumen (comfortable with costing, margins, and P&L impact)
· Ability to balance creativity with practicality and scalability
· Strong stakeholder management and cross-functional collaboration
· High attention to detail with a solution-oriented mindset
· Ability to thrive in a fast-paced, deadline-driven environment
Success Measures
· Quality and accuracy of culinary contribution in bids
· Accuracy and robustness of costing models
· Successful and timely mobilisation of new contracts
· Post-launch profitability vs. bid assumptions
· Client satisfaction and brand alignment
Responsibilities
Key Responsibilities:
1. Bid & Solution Development
· Partner with Business Development, Marketing and Operations teams to develop winning food concepts for tenders and pitches
· Translate client needs into innovative, relevant, and executable menus and service models
· Build detailed costing models (food cost, labour, equipment, logistics) to ensure competitive yet profitable bids
· Ensure all proposals align with company food strategy, brand standards, and category positioning
· Contribute to pitch presentations, tastings, and client engagements where required
2. Commercial & Financial Ownership
· Own and validate food cost structures, ensuring margin targets are met or exceeded
· Identify opportunities for cost optimisation without compromising quality or brand integrity
· Work closely with procurement and supply chain to ensure accurate pricing assumptions and sourcing strategies
· Support scenario planning and sensitivity analysis for bids
3. Mobilisation & Implementation
· Lead or support the end-to-end mobilisation of new contracts from a culinary standpoint
· Ensure all approved concepts are translated into clear SOPs, recipes, and training materials
· Work with operations teams to ensure smooth launch execution, including kitchen setup, menu rollout, and staff readiness
· Act as a key bridge between design (bid phase) and delivery (operations)
4. Operational Performance & Profitability
· Monitor post-launch performance to ensure financial targets, food quality, and client expectations are met
· Conduct periodic reviews and implement corrective actions where needed
· Support sites in optimising menus and processes to drive efficiency and profitability
5. Brand & Culinary Excellence
· Uphold and evolve the company’s food brand standards and culinary identity
· Ensure consistency across new implementations while allowing for local relevance and client customisation
Drive innovation in menu design, sustainability, and customer experience
Benefits
Important Information
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