- Paya Lebar Road Geylang Southeast (Singapore) Singapore
CENTRICORE (S) PTE. LTD. Hiring! Full Time IT Assistant Engineer in Southeast (Singapore), Earn up to SGD 3,000 - Ricebowl
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Job Description
Responsibilities
Company Overview
We are an innovative one-stop solution provider specializing in Commercial Clouds Solutions, Digital IT Infrastructure/Services, Customized Software, Gantry/Visitor Management, Security, and Media Management Solutions.
Job Summary
Provide technical support and maintenance for hardware and software to ensure smooth operations. Troubleshoot issues on site, support project deployments, and maintain effective client communication.
Responsibilities
Provide day-to-day technical support to end users to ensure smooth operational continuity
Perform monthly on-site hardware maintenance to prevent equipment failures
Attend to site issues during rotational 24/7 standby on weekdays after office hours and weekends (Sat, Sun & PH)
Respond promptly to client phone calls, emails, and messages to resolve technical issues
Troubleshoot hardware and software problems on site to restore functionality quickly
Install, configure, and maintain hardware devices and software applications to meet client requirements
Build and maintain positive client relationships through effective communication and service delivery
Track and manage fault reports to ensure timely resolution and accurate documentation
Support project teams during new project deployments by providing technical assistance
Communicate with clients to confirm that services meet expectations and requirements
Follow up promptly on service requests and provide customer feedback to management for continuous improvement
Preferred competencies and qualifications
Nitec, Higher Nitec, Diploma in IT or related technical discipline
Experience with Windows and Ubuntu operating systems
Hands-on experience with Raspberry Pi and UP board hardware is an advantage
Willingness to travel as required
Ability to manage multiple requests efficiently without becoming overwhelmed
Ability to maintain professionalism under pressure
Ability to work independently
We are an innovative one-stop solution provider specializing in Commercial Clouds Solutions, provision of Digital IT Infrastructure / Services, Customized Software Solutions, Gantry / Visitor Management Solutions, Customized Security Solutions and Media Management Solutions.
We are an innovative one-stop solution provider specializing in Commercial Clouds Solutions, Digital IT Infrastructure/Services, Customized Software, Gantry/Visitor Management, Security, and Media Management Solutions.
Job Summary
Provide technical support and maintenance for hardware and software to ensure smooth operations. Troubleshoot issues on site, support project deployments, and maintain effective client communication.
Responsibilities
Provide day-to-day technical support to end users to ensure smooth operational continuity
Perform monthly on-site hardware maintenance to prevent equipment failures
Attend to site issues during rotational 24/7 standby on weekdays after office hours and weekends (Sat, Sun & PH)
Respond promptly to client phone calls, emails, and messages to resolve technical issues
Troubleshoot hardware and software problems on site to restore functionality quickly
Install, configure, and maintain hardware devices and software applications to meet client requirements
Build and maintain positive client relationships through effective communication and service delivery
Track and manage fault reports to ensure timely resolution and accurate documentation
Support project teams during new project deployments by providing technical assistance
Communicate with clients to confirm that services meet expectations and requirements
Follow up promptly on service requests and provide customer feedback to management for continuous improvement
Preferred competencies and qualifications
Nitec, Higher Nitec, Diploma in IT or related technical discipline
Experience with Windows and Ubuntu operating systems
Hands-on experience with Raspberry Pi and UP board hardware is an advantage
Willingness to travel as required
Ability to manage multiple requests efficiently without becoming overwhelmed
Ability to maintain professionalism under pressure
Ability to work independently
We are an innovative one-stop solution provider specializing in Commercial Clouds Solutions, provision of Digital IT Infrastructure / Services, Customized Software Solutions, Gantry / Visitor Management Solutions, Customized Security Solutions and Media Management Solutions.
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