ManpowerGroup Hiring! Full Time Social Media Manager (Mandarin Speaker) in Federal Territory, Earn up to MYR 10,000 - Ricebowl

Manager, Social Media

Employment Type: Full-time
Location: Klang Valley, with travel to the main operating site at least 2–3 times a week
Industry: Hospitality & Leisure

About the Role

Our client, a leading hospitality and leisure group in Malaysia, is looking for an experienced Manager, Social Media to lead a team of social media specialists and drive social strategy in support of business-wide objectives. You will own the brand’s voice across platforms, from strategy and content to community, influencers, paid media and crisis management.

Key Responsibilities

1. Strategy & Planning

• Ideate, plan, execute and monitor social media campaigns across TikTok, Instagram, Facebook and other emerging platforms
• Work closely with other business units to develop and implement social media plans aligned with business objectives
• Keep up to date with the travel/tourism landscape, social media trends and tools

2. Content Creation & Curation

• Oversee content planning and production to maintain a brand-appropriate, non-corporate voice
• Create original content hands-on, including being comfortable in front of the camera
• Apply video editing skills to produce engaging short-form content

3. Community Engagement

• Manage community engagement, responding to relevant comments and inquiries across all social accounts
• Set up and monitor social listening to keep a pulse on audience sentiment

4. Influencer Management

• Act as the main point of contact for influencer and KOL partnerships, including product seeding and activations
• Provide clear briefs, manage deliverables and approvals, and handle budgeting and logistics
• Monitor competitor partnerships and influencer trends, and share updates with leadership

5. Team Leadership & Management

• Lead and develop a team of social media specialists, setting direction, priorities and performance standards

6. Advertisement Management (Local & International)

• Plan and execute always-on social media boosting and paid campaigns across local and international markets
• Manage ad budgets and optimise performance

7. Social Media Agency Management & Partnership

• Collaborate with agencies and content creators to develop and deliver social strategy
• Manage agency relationships, briefs and deliverables

8. Crisis Management

• Set up and monitor crisis monitoring processes, and lead the response to social media issues
• Prepare post-campaign, performance and ad-hoc reports with insights and recommendations

Requirements

• Degree or equivalent
• Minimum 7 years of relevant experience in social media and influencer management
• Experience leading a team of at least 5
• Willing to travel to the main operating site at least 2–3 times a week (own transport preferred)
• TikTok-native, with a strong understanding of all major social platforms
• Proven experience in influencer/KOL management
• Experience managing paid social advertising, locally and internationally
• Experience with agency management
• Strong crisis management and community management skills
• Experience with content management tools and social media analytics tools
• Video editing skills required
• Excellent communication, writing and quantitative skills
• Strong project management skills (scheduling, timelines, budgeting)
• Strong problem-solving skills and a positive, “can-do” team player attitude
• Ability to work in a fast-paced, highly creative, cross-functional environment
• Influencer/media PR background a plus
• Bilingual candidates preferred

To Apply

Send your resume to *************

Pay: Up to RM10,000.00 per month

Work Location: In person