Lead, inspire and drive success with PUMA as our Retail Sales Supervisor at IMM.
Strategically manage and promote sales culture within a Retail Store to achieve or exceed sales, KPIs, and profitability goals to position PUMA as the most desirable sports lifestyle brand in the world.
Key Responsibilities
- Drive and promote a strong sales culture to achieve or exceed sales, KPIs, and profitability targets, positioning PUMA as the most desirable sports lifestyle brand globally
- Ensure consistent achievement of store sales, KPIs, and profitability goals through effective short- and long-term planning, expense control, and service excellence
- Deliver exceptional customer experience aligned with PUMA’s Cornerstones and service standards
- Support recruitment, training, development, and succession planning of high-performing, results-driven team members
- Oversee payroll control and service-driven scheduling to maximize productivity and profitability while maintaining excellent service levels
- Ensure all Domestic and Global training programs are effectively implemented and drive results in-store
- Analyze customer profiles, buying trends, and competitive insights to support business growth
- Lead Loss Prevention initiatives, ensuring compliance, awareness, and training within the store
- Manage and achieve inventory and shrink targets, including overseeing physical inventory processes
- Oversee execution and processing of incoming and outgoing merchandise
- Identify and communicate merchandise opportunities to the Store Manager
- Plan, manage, and execute marketing initiatives and store events within budget and company guidelines
- Support new store openings and/or store closures as required (travel may be involved)
- Attend required offsite training sessions and meetings
- Ensure all visual merchandising directives are executed and maintained to meet PUMA standards
- Maintain store facilities in line with guidelines and ensure timely reporting of maintenance needs
- Ensure compliance with all operational standards, policies, and key accountabilities
- Maintain a safe, compliant, and positive working environment for all team members
- Be flexible to work non-traditional hours, including weekends, evenings, and public holidays
Job Type: Full-time
Pay: $3,000.00 - $3,100.00 per month
Benefits:
- Additional leave
- Employee discount
- Health insurance
- Parental leave
- Professional development
Work Location: In person