Job Summary
We are looking for a motivated Junior Sales team member to support and develop our sales activities. You will learn about marble, granite, and natural stone restoration and maintenance services, handle customer enquiries, follow up on quotations, and develop new business opportunities.
Responsibilities
Respond promptly to sales enquiries via phone, WhatsApp, email, and other platforms to provide accurate information and support customer needs
Follow up with potential and existing customers to nurture relationships and advance sales opportunities
Prepare clear and detailed quotations and sales proposals to support customer decision-making
Schedule and coordinate site appointments between customers and the operations team to ensure smooth project execution
Assess customers’ requirements and recommend appropriate marble, granite, and natural stone restoration services
Actively pursue closing sales by following up on quotations and addressing customer concerns
Generate new customer leads through calls, emails, referrals, and other sales activities to expand the client base
Maintain positive relationships with existing customers to encourage repeat business and referrals
Collect customer feedback after project completion to identify future sales opportunities and improve service quality
Keep accurate records of enquiries, quotations, and sales follow-ups for reporting and tracking purposes
Collaborate closely with Operations and Management teams on confirmed projects to ensure customer satisfaction
Support promotional efforts targeting residential, commercial, hotel, condominium, and corporate customers
Meet or exceed individual and company sales targets through effective sales strategies and customer engagement
Perform other sales-related duties as assigned by Management to support business growth
Preferred competencies and qualifications
Minimum GCE N/O Level, NITEC, Diploma, or equivalent
Fresh graduates or candidates with little sales experience are welcome to apply
Experience in sales or customer service is advantageous
Background in construction, renovation, interior design, building materials, or property-related industries is beneficial
Proficient communication and interpersonal skills to engage customers effectively
Comfortable using phone, WhatsApp, and email for customer communication
Basic knowledge of Microsoft Office applications
Ability to use social media and online platforms for sales prospecting
Willingness to learn about marble, granite, and natural stone restoration services
Self-motivated with a proactive approach to customer acquisition
Ability to work independently and collaboratively within a team
Responsible with strong follow-up skills to ensure customer satisfaction