Department: Operations / Maintenance
Employment Type: Full-Time / Part-Time
Job Summary:
We are seeking a reliable and versatile Operations & Technical Support Assistant to handle a variety of daily hands-on tasks. This role is highly dynamic, combining basic technical handling, light administrative duties, and general workplace upkeep. The ideal candidate is detail-oriented, practical, and comfortable switching between hands-on technical work, general operational support, and occasionally representing the company at public events.
Key Responsibilities:
Technical & Equipment Support
- Handle basic equipment handling, including the disassembly and reassembly of machine covers and casings.
- Perform routine cleaning and cosmetic maintenance of machine outlooks and surfaces.
- Assist senior technicians with basic troubleshooting preparation as required.
Event & Brand Representation:
- Represent the company at events, exhibitions, or pop-up stalls.
- Manage and look after the event stall, ensuring inventory is secure and neatly displayed.
- Operate an on-site engraving machine to customize products for customers during events.
General & Inventory Administration
- Execute daily data entry tasks to keep operational logs and records up to date.
- Conduct regular physical stock counts and assist with inventory management.
- Maintain workplace organization and perform basic floor and workspace maintenance.
Logistics & Miscellaneous Support:
- Pack shipments securely and prepare goods for dispatch.
- Manage parcel deliveries, drop-offs, and incoming courier collections.
- Fulfill ad-hoc operational and administrative tasks to support the team.
Requirements:
- Comfortable working with basic hand tools for simple assembly/disassembly tasks.
- No prior engraving experience required; full technical training and plenty of hands-on practice time will be provided.
- Confident, approachable, and responsible personality for looking after event stalls and interacting with customers.
- Basic computer literacy for data entry and inventory logging.
- Strong organizational skills and the ability to follow instructions accurately.
- Physically fit and capable of handling light lifting (packing, moving parcels, and setting up event stalls).
- Proactive attitude with a willingness to take on diverse, day-to-day tasks.