Responsibilities
Provide day-to-day support and troubleshooting for security infrastructure.
Monitor security systems and bandwidth usage, and resolve issues promptly.
Log, update and track support tickets to meet SLA requirements.
Work with vendors and relevant teams on issues requiring further support.
Carry out scheduled maintenance and firmware updates for security equipment at the data centre.
Plan and implement approved changes to security infrastructure.
Handle service requests and change requests assigned by the team lead.
Ensure work complies with established policies and procedures.
Requirements
Diploma or Degree in Computer Science, Computer Engineering or a related field.
At least 3 years of experience in security administration.
Relevant IT security certifications would be an advantage.
Combuilder is a Singapore Head-quartered IT services company having extended operations in Beijing, China. We are a professional, vision-driven organisation focused on superior customer satisfaction to provide affordable, high quality, reliable and timely large-scale systems solutions.
Our company is involved in the design and development of large scale software systems since Year 1999, mainly for railway, MRT and MINDEF projects. We are the sub-contractor and strategic partner of ST Electronics (Transport Business Unit, Large Scale Group) and ST Training & Simulation.