- Hong Kong Hong Kong
Function One Computer Services Hiring! Full Time Technical Support Engineer in Hong Kong - Ricebowl
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Job Description
Responsibilities
Function One Computer Services was established in 1999. We're a leading IT managed service provider in Asia, offering a wide range of services including MSP (Infrastructure), MRSP (Retail), MSSP (Security) and IOT. We have set up our offices, helpdesk centres and SNOC (Security & Networking Operations Centre) in Hong Kong, Macau, Foshan, Shanghai, Guangzhou, Taipei, Singapore and Malaysia.
We have a very energetic and relaxing team and environment. If you want to join an IT company with the expertise and offering of the most holistic solutions and services, where your unique talent and value will be recognized, Function One Computer Services will be your choice.
What are you waiting for? Move your career forward and join us!
*************
Key Responsibilities:
Provide onsite IT support to luxury retail boutiques, including troubleshooting hardware, software, and network issues
Deliver prompt, discreet, and professional technical assistance in customer-facing retail environments
Support POS systems, workstations, laptops, mobile devices, printers, and peripherals
Perform installation, configuration, and replacement of IT equipment in line with brand and security standards
Coordinate with remote IT teams, vendors, and service providers to resolve incidents and service requests
Ensure minimal disruption to retail operations and client experience
Maintain clear documentation of incidents, resolutions, and asset records
Always follow IT security policies and compliance requirements
Represent the company with a luxury-service mindset, professionalism, and discretion
Requirements:
Diploma or above in IT or related discipline
IT support experience is preferred
Familiar with Windows, Microsoft 365, and basic networking
Experience with POS systems is an advantage
Good problem-solving, troubleshooting, communication, and customer service skills
Able to work independently and handle multiple tasks
Good command of spoken and written Cantonese and English
Willing to travel between store locations
Flexible to work during weekends or outside normal office hours when required
Macau ID holder is an advantage
Fresh graduates are welcome to apply
Interested parties, please click "APPLY NOW" and send detailed resume indicating your expected salary and date of availability.
Personal data collected will be treated in the strictest confidence and be used for recruitment related purpose only.
Full-time
We have a very energetic and relaxing team and environment. If you want to join an IT company with the expertise and offering of the most holistic solutions and services, where your unique talent and value will be recognized, Function One Computer Services will be your choice.
What are you waiting for? Move your career forward and join us!
*************
Key Responsibilities:
Provide onsite IT support to luxury retail boutiques, including troubleshooting hardware, software, and network issues
Deliver prompt, discreet, and professional technical assistance in customer-facing retail environments
Support POS systems, workstations, laptops, mobile devices, printers, and peripherals
Perform installation, configuration, and replacement of IT equipment in line with brand and security standards
Coordinate with remote IT teams, vendors, and service providers to resolve incidents and service requests
Ensure minimal disruption to retail operations and client experience
Maintain clear documentation of incidents, resolutions, and asset records
Always follow IT security policies and compliance requirements
Represent the company with a luxury-service mindset, professionalism, and discretion
Requirements:
Diploma or above in IT or related discipline
IT support experience is preferred
Familiar with Windows, Microsoft 365, and basic networking
Experience with POS systems is an advantage
Good problem-solving, troubleshooting, communication, and customer service skills
Able to work independently and handle multiple tasks
Good command of spoken and written Cantonese and English
Willing to travel between store locations
Flexible to work during weekends or outside normal office hours when required
Macau ID holder is an advantage
Fresh graduates are welcome to apply
Interested parties, please click "APPLY NOW" and send detailed resume indicating your expected salary and date of availability.
Personal data collected will be treated in the strictest confidence and be used for recruitment related purpose only.
Full-time
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