Resources will perform AP operational activities based on assigned business requirements and operational needs, including but not limited to:
Invoice Processing
- Process PO and non-PO invoices in accordance with established procedures and controls.
- Perform invoice review, validation, posting, and related follow-up activities.
- Investigate and resolve invoice processing exceptions, blocked invoices, and rejected transactions.
AP Issue Resolution and Query Management
- Manage and respond to supplier and internal stakeholder AP inquiries.
- Investigate invoice, payment, and supplier-related issues.
- Follow up on outstanding items and manage assigned queries through resolution.
- Escalate complex or unresolved matters as appropriate.
Payment Operations
- Perform and support payment preparation and execution activities.
- Review and resolve payment exceptions and rejected transactions.
- Support payment-related reconciliation and follow-up activities.
- Support business-critical and period-end payment activities as required.
Supplier Bank Account Maintenance
- Perform supplier bank account maintenance activities in accordance with established procedures and controls.
- Review supporting documentation and perform required validation activities.
- Process supplier bank information creation and changes through applicable workflows.
- Follow up on incomplete or outstanding supplier information and maintain the required supporting documentation.
Operational Controls and Compliance
- Perform assigned activities in accordance with applicable AP policies, SOPs, approval requirements, internal controls, and segregation-of-duties requirements.
- Maintain accurate and complete transaction records and supports documentation.
- Escalate identified operational or control exceptions appropriately.
Requirement
- Minimum 3 years of hands-on AP Operations / Procure-to-Pay experience.
- Strong experience working in a high-volume, transaction-driven AP environment.
- Demonstrated ability to process high transaction volumes and perform manual operational activities with speed, accuracy, and consistency.
- Practical experience in invoice processing, AP issue/query resolution, payment operations, and/or supplier bank account maintenance.
- Ability to independently manage day-to-day operational workload and meet required processing timelines.