Wangsa Group Of Companies Hiring! Full Time Cafe manager - Asst Manager in Selangor, Earn up to MYR 3,500 - Ricebowl

Job Title: Assistant Restaurant / Café Manager

Location: Mutiara Damansara, Petaling Jaya (Selangor) Employment Type: Full-Time

Job Overview

We are seeking a dynamic, hands-on, and customer-focused Assistant Manager to join the leadership team at Ordinery. You will be responsible for supporting daily front-of-house and back-of-house operations, leading the service crew, maintaining strict adherence to company Standard Operating Procedures (SOPs), and ensuring every guest enjoys a seamless and memorable dining experience.

Key Responsibilities

• Operations Management:
• Oversee daily café operations to ensure smooth, efficient, and timely service execution during peak and non-peak hours.
• Bridge communication effectively between upper management, kitchen staff, and service crew.
• Monitor and maintain high standards of cleanliness, hygiene, food safety, and overall outlet ambiance.
• Team Leadership & Staffing:
• Supervise, mentor, and motivate the service crew, baristas, and floor staff.
• Assist with scheduling, shift management, attendance tracking, and onboarding/training of new team members.
• Conduct performance evaluations and foster a positive, collaborative, and high-performing team culture.
• Customer Service & Experience:
• Monitor service quality and guest satisfaction continuously, addressing feedback or complaints promptly and professionally.
• Cultivate a welcoming environment that reflects the brand’s values and encourages guest loyalty.
• Inventory & Cost Control:
• Assist with stock control, inventory management, ordering supplies, and conducting regular stock checks.
• Support management in monitoring operational costs, minimizing wastage, and driving revenue optimization efforts.
• Maintain accurate administrative records, logs, and reporting documentation related to daily sales, staffing, and inventory.

Job Requirements

• Experience: Proven working experience as an Assistant Manager, Supervisor, or Team Lead within the F&B, café, or hospitality industry.
• Skills:
• Strong leadership, team-building, and interpersonal skills.
• Excellent problem-solving abilities with a proactive approach to handling operational challenges.
• Customer-service oriented with a keen eye for detail.
• Proficiency in basic computer systems and Microsoft Office applications.
• Education: Relevant diploma or degree in Hospitality Management, Business Administration, or a related field is an added advantage.
• Flexibility: Willingness to work flexible shifts, including weekends, nights, and public holidays as required by the F&B industry.

Job Type: Full-time

Pay: RM2,200.00 - RM3,500.00 per month

Work Location: In person