- Islandwide (Singapore) Singapore

Working Location
Job Description
Responsibilities
Are you a dynamic retail leader with a passion for beauty, coaching, and driving commercial success?
If you thrive in a vibrant, high-energy atmosphere and love turning customer engagement into measurable retail success, this is your stage to shine!
What You’ll Be Doing
1. People Management & Leadership
Partner closely with the HR team to source, recruit, and retain top retail talent while keeping turnover and absenteeism in check.
Ensure seamless onboarding for new joiners, collaborate with the Training department on tailored development plans, and support individual career paths.
Drive individual and store KPIs alongside the Country Manager, conduct regular performance reviews, and provide continuous, constructive coaching.
Lead daily shift briefings, design smart store rosters aligned with foot traffic trends, enforce brand grooming/behavior standards.
2. Sales Management & Profitability
Take charge of daily store operations to maximize sales and profitability while ensuring every customer receives exceptional service.
Communicate daily targets and hourly achievements during briefings, champion key product launches, and stay hands-on on the sales floor.
Monitor direct competitor activities, analyze weekly/monthly sales performance, manage store costs closely, and monitor the Profit & Loss statement.
3. Customer Service, Merchandising & Operations
Cultivate relationships with loyal shoppers, drive CRM membership recruitment, and maintain pristine Mystery Shopper standards across the team.
Ensure flawless visual merchandising following global guidelines, maintain a pristine sales floor and stockroom, minimize inventory shrinkage, and partner with the Supply Chain team.
Enforce strict cash-handling and shortage-prevention procedures, manage store audits seamlessly, and execute weekly action plans.
What We’re Looking For
Proven leadership background in store management, retail operations, or a similar fast-paced consumer environment.
Strong business acumen paired with exceptional people leadership and coaching abilities.
Why Join Us?
Shape the careers of your team members while driving high-impact commercial outcomes.
How to Apply
Ready to lead, inspire, and drive retail excellence? Submit your resume and step into the spotlight with us today!
Email your resume to: *************
Ho Yu Qing Deborah (R1104551)
Crew by HRnet | HRnet Ventures Pte Ltd | EA Licence No: 24C2435
We regret that only shortlisted candidates will be notified.
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