- Bukit Bintang Federal Territory Malaysia
ZIYA ASIA Hiring! Full Time Assistant Operations Manager in Federal Territory - Ricebowl
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Job Description
Requirements
Requirements
- Diploma/Degree in Business Administration, Retail Management, Operations Management, or a related field.
- Preferably 1–3 years of experience in retail operations, store management, or a related role.
- Experience in supervising staff and managing daily retail operations.
- Good leadership, communication, and problem-solving skills.
- Strong organisational skills with the ability to multitask and manage priorities.
- Responsible, proactive, detail-oriented, and able to work independently.
- Proficient in Microsoft Office and basic reporting.
- Willing to work on weekends, public holidays, and flexible shifts when required.
- Able to work in a fast-paced retail and entertainment environment.
- Experience in arcade centres, pop-up stores, or event operations is an advantage.
Responsibilities
Job Responsibilities
- Assist the Operations Manager in overseeing the daily operations of arcade centres and IP-themed pop-up stores.
- Supervise and coordinate retail staff to ensure smooth daily operations and service quality.
- Monitor store performance, sales targets, inventory levels, and daily operational reports.
- Ensure proper store opening and closing procedures, cash handling, and daily operational checks.
- Maintain store cleanliness, product displays, merchandising standards, and overall store presentation.
- Assist in staff scheduling, attendance monitoring, training, and task allocation.
- Coordinate stock replenishment, inventory control, stocktaking, and product arrangements.
- Assist in planning and executing promotional campaigns, events, and special activities.
- Ensure staff compliance with company SOPs, operational guidelines, and safety standards.
- Identify operational issues, handle customer feedback, and implement improvements where necessary.
- Liaise with suppliers, contractors, and internal departments to support daily operations.
- Perform other operational and management duties as assigned.
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