- Clinical & Treatment
- Keeping the doctor’s room well prepared for consultation
Receptionist & Patient Care
- Attend to patients by coordinating professional and best services/treatment
- Ensure patients cards or treatment chit are being prepared correctly according to SOP
- Ensure sales data are captured accurately by keying in register patient into clinic’s patient data record system
- Ensure accurate patient’s information is disseminated to patient, doctor in charge or relevant parties via email, tele-communication, etc.
Dispensing
- Prescribe and dispense general medication to patient during absence of Doctor in charge and to get prior approval for complex medicine
- Ensuring the right drugs and dosage given out and provide correct instruction regarding dosage, duration and methods (if any) for the patient
- Preparing and labeling plastic bottles for medicines / mixtures
- Issuing receipts, M/Cs and cash chit when necessary and to ensure copies are stored
- Ensure all medical reports & treatment chits are attached properly with the Pre-invoice summary
- Keying-in drugs prescribed into the computer for records and for charges
Charging patients when required -
- Ensuring cash transactions are recorded and done correctly
- Keep Doctor updated on the MCs issued and medicines prescribed/dispensed during his/her absence on a daily basis
- Support and participate in public relations, customer relations & marketing activities
- Update billing in clinic system and customers’ respective portals
- Support and perform any other tasks as and when assigned by the immediate supervisor or Management
- Ushering in patients into the consultation or treatment room
- Assist doctors on giving treatment to patient whenever required
- Ensuring medical supplies are available at all times
- Handle medical instruments with utmost care and proper maintenance
- Doing dressing for patients as and when required
- Ensure patients are comfortable throughout medical checkup process by adhering to all company’s policies & procedures, Nursing Standards and Code of Ethics.
- Ensuring any lab specimens are correctly labelled, taken and sent out with correct patient’s data
- Filing lab test report or hospital reports into patient data record/form accurately
Job Types: Full-time, Contract
Pay: RM1,700.00 - RM2,500.00 per month
Benefits:
- Health insurance
- Maternity leave
- Opportunities for promotion
Ability to commute/relocate:
- Shah Alam: Reliably commute or planning to relocate before starting work (Preferred)
Education:
Experience:
- Clinical Assistant: 1 year (Preferred)
Language:
- English (Preferred)
- Bahasa (Preferred)
Work Location: In person