Student Management Officer

Contract Duration: Approximately 9 months
Work Location: Pasir Ris
Working Days: Monday to Friday
Working Hours: 7:30am to 5:00pm, inclusive of 1-hour lunch break

About the Role

We are looking for an experienced Student Management Officer to support the school's student management and discipline functions.

The successful candidate will work closely with the Student Management Team to support investigations, student behavioural management, detention and restorative practices, in-house suspension arrangements and general campus supervision.

This role would be particularly suitable for individuals with relevant experience in uniformed services, law enforcement, student management, youth work or school discipline management who are comfortable engaging and working directly with secondary school students.

Key Responsibilities

Investigation & Case Support

• Assist with preliminary investigations and fact-finding interviews involving student-related incidents.
• Obtain student and witness statements where appropriate.
• Compile relevant evidence and prepare structured incident reports for the school's review and direction.
• Follow up and communicate with parents, students and relevant school staff where required.

Detention & Restorative Follow-Up

• Work with teachers to ensure students report for assigned detention.
• Supervise detention sessions on Tuesdays, Wednesdays and Thursdays.
• Ensure students adhere to detention requirements.
• Maintain attendance and behavioural records.
• Follow up on students who fail to report for detention.

In-House Suspension Support

• Help maintain a structured environment for students serving in-school suspension.
• Support the Student Management Team in managing students who are temporarily removed from class.
• Support continuity of students' learning during suspension periods.
• Guide students through appropriate reflection activities before their return to class.

Campus Supervision & Student Management

• Provide a visible adult presence during recess, lunch, lesson transitions and dismissal periods.
• Conduct systematic patrols with members of the Student Management Team.
• Support supervision within the school and around the immediate school vicinity where required.
• Assist in maintaining appropriate student behaviour during recess and break periods.
• Support proactive discipline strategies.
• Assist with simple student reconciliation or mediation where required.

Requirements

• Minimum GCE 'O' Level or equivalent.
• Minimum 5 years of working experience in a uniformed service, law enforcement environment or related secondary-school discipline management role.
• Experience in student management, youth work or working with youths in a structured environment for behavioural support and restorative work.
• Familiarity with investigation processes, disciplinary procedures and case management.
• Understanding of confidentiality requirements and relevant procedures.
• Strong interpersonal and communication skills with the ability to engage students, school staff and parents appropriately.
• Able to remain composed when handling challenging student situations.
• Able to adopt a firm yet respectful approach when working with students.
• Able to work independently and collaboratively within a school environment.
• Basic IT proficiency for documentation and reporting.

Application

Interested applicants are invited to apply with an updated resume detailing relevant experience in uniformed services, law enforcement, student management, youth work, investigations, behavioural management or school environments.

Only shortlisted candidates will be contacted.

Summer Phua Mei Xuan | R1110984
UEN: 198500164K | EA Licence No. 91C2918