A Food Service Supervisor
manages the daily operations of a food service establishment, overseeing staff, scheduling shifts, monitoring inventory, and ensuring compliance with health and safety regulations
. They are responsible for maintaining high standards of quality, efficiency, and customer satisfaction.
Key Responsibilities:
Staff Management:
Supervise, train, and evaluate food service personnel.
Scheduling:
Create and manage staff schedules, ensuring adequate coverage during peak hours.
Inventory Control:
Monitor and maintain inventory levels, ordering supplies as needed.
Quality Control:
Ensure food is prepared and served according to established standards, maintaining quality and hygiene.
Customer Service:
Address customer complaints and ensure a positive dining experience.
Compliance:
Adhere to all relevant health and safety regulations.
Financial Management:
May be involved in budgeting, cost control, and profit/loss reporting.
Training:
Develop and deliver training programs for new employees.
Problem Solving:
Identify and resolve operational issues promptly and efficiently.
Skills and Qualifications:
Experience:
Previous supervisory experience in a food service environment is highly desirable.
Leadership:
Ability to motivate and lead a team effectively.
Communication:
Strong verbal and written communication skills.
Customer Service:
Excellent interpersonal skills and a focus on customer satisfaction.
Organization:
Ability to manage multiple tasks and prioritize effectively.
Problem-solving:
Capacity to identify and resolve issues efficiently.
Food Safety:
Knowledge of food safety regulations and practices.
Inventory Management:
Familiarity with inventory control systems and procedures
A young F&B company serving Malaysian style Nasi Lemak, Laksa and Local cuisine. 3 locations across Singapore, Hamilton Road, Circular Road and McCallum Street.