Mudah Health Capital Hiring! Full Time Call Center (Subang) in Selangor, Earn up to MYR 2,200 - Ricebowl

The Emergency Medical Dispatcher (EMD) is responsible for answering emergency calls, assessing the medical needs of callers, providing life-saving pre-arrival instructions, and coordinating the appropriate response of emergency medical services (EMS). This position requires quick decision-making, calmness under pressure, and the ability to work in a fast-paced and high-stress environment.

Responsibilities

- Answer Emergency Calls

- Assess Medical Needs

- Provide Pre-arrival Medical Instructions

- Dispatch Ambulances

- Maintain Communication

- Documentation and Record Keeping

- Compliance with Protocols

- Ground team roster arrangement

Education

- Medical Assistant/Paramedic background is preferable

- CPR and First Aid certification (or ability to obtain shortly after employment).

- Additional certifications, such as Emergency Medical Dispatch (EMD), may be preferred.

Personal Characteristics

- Ability to remain calm and composed under pressure.

- Empathy and sensitivity when dealing with distressed or anxious callers.

- Strong multitasking abilities, capable of handling multiple tasks simultaneously.

- High attention to detail and accuracy in information processing.

- Age between 25-35 years old

Benefit

Basic, allowances, case allowances, medical benefits, KWSP, SOCSO and EIS.

Experience: Typing: 1 year (Required)

Pay: RM2,000.00 - RM2,200.00 per month

Work Location: In person