- Johor Bahru Johor Malaysia
Working Location
Job Description
Responsibilities
Summary
We are looking for a Sales Advisor to join the team of a leading global electric vehicle brand. You will be the first person a customer meets when they walk into the showroom, responsible for introducing the product, understanding what brought them in, and guiding them from a first conversation through to a test drive and a purchase.
This role suits someone who enjoys people, works well against activity targets, and wants to represent a product they can genuinely stand behind. Retail experience matters more than automotive experience, and full product training is provided.
Key Responsibilities
- Welcome and engage every walk-in guest promptly and personally, opening the conversation and making them feel comfortable in the store.
- Understand each guest's interest, buying intent and timeline, and build an accurate customer profile.
- Educate guests on the product range, the technology, ownership costs and available incentives for EV owners in Malaysia.
- Book and coordinate test drives for guests showing purchase intent, and accompany customers on those drives.
- Follow up consistently with prospects to move them from interest to registration and purchase.
- Maintain accurate and timely records in the CRM system so the store team has a clear view of the pipeline.
- Support roadshows, outbound events and mall activations, which make up roughly 20% of the role.
- Maintain product knowledge to the standard required, including passing internal product certification during training.
- Present the store to brand standards, including merchandise presentation and floor readiness.
- Work with the wider store team to hit shared targets on test drives, sales and registrations.
Requirements
- Minimum SPM education level and above. Fresh graduates are welcome to apply.
- Customer-facing experience in retail, hospitality, telco, banking, aviation or a similar service environment.
- A valid driving license with a clean and safe driving record.
- Comfortable working a shift roster between 10am and 10pm, five days a week with two scheduled off days.
- Willing to work at roadshows and outbound events
- Strong spoken communication and the confidence.
- Genuine interest in electric vehicles and the ability to talk about the market credibly.
- Self-driven, proactive, and comfortable working to activity and sales targets.
- Well organized, with the discipline to keep customer records accurate.
- Fluency in English. Mandarin is a strong advantage
Preferred Qualifications
- Experience in premium or flagship retail, consumer electronics, telco flagship stores, or membership sales.
- A track record of hitting individual sales or conversion targets.
- Experience with CRM systems and structured pipeline follow-up.
- Prior involvement in roadshows, activations or event-based selling.
Benefits
- Competitive basic salary with an incentive scheme that includes an overachievement multiplier
- Training Provided
-Allowance provided
- Locations available in Kuala Lumpur, Johor Bahru and Penang, with KL candidates able to indicate a preferred store
For faster response may contact directly via email ************* or Whatsapp (*************)
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