About the Roles
Join a company specialising in Industrial Automation & Factory Automation Solutions as an Assistant Application Engineer, based in Kallang. This is a permanent position with a 5-day work week (Monday to Friday, 8:15am to 5:30pm), offering a basic salary of up to $3,200, Performance Bonus, and AWS.
What You’ll Be Doing
- Respond to technical enquiries from customers and sales teams on product specifications, applications, and capabilities.
- Diagnose and resolve technical issues through phone, email, and on-site support.
- Perform product application testing, system configuration, adjustments, and fine-tuning.
- Deliver post-sales application training to customers.
- Develop and maintain training manuals and technical documentation.
- Assist sales teams with technical presentations and product demonstrations.
- Recommend improvements to department workflows and operational efficiency.
- Carry out other assigned technical support tasks and projects.
What We’re Looking For
- Diploma in Computer Engineering, Electrical Engineering, or a related Engineering discipline.
- Strong analytical, troubleshooting, and problem-solving abilities.
- Knowledge of logic control and Microsoft Excel.
- Understanding of communication protocols, including Serial, Modbus TCP, Ethernet, and EtherNet/IP.
- Familiarity with HMI programming.
- Ability to explain technical information clearly to customers.
- Customer-focused with good organisational, prioritisation, and interpersonal skills.
Note for Applicants
- Only shortlisted candidates will be contacted, typically within 4 days.
- Applications can be made via the job portal or by emailing your resume (as an attachment) to enquiry@erast.com.sg with 3c1uOp in the subject line.
Pay: $2,800.00 - $3,200.00 per month
Education:
- Postgraduate Diploma/Certificate (Preferred)
Experience:
- customer service: 1 year (Preferred)
License/Certification:
- permanent working rights with no restrictions in singapore (Preferred)
Work Location: In person