Job Vacancy: Clinic Assistant / Beautician (Sales Experience Preferred)
Company: NextMed Clinic Group
Industry: Medical Aesthetics, Skin & Wellness
Location: Kuala Lumpur / Petaling Jaya / Cheras / Setia Alam
Employment Type: Full-Time
Job Description
We are looking for a motivated, customer-oriented Clinic Assistant / Beautician with sales experience to join our growing aesthetic clinic team.
The ideal candidate is passionate about beauty, skincare and aesthetic treatments, with strong communication skills, a positive attitude and the ability to build lasting relationships with customers.
Key Responsibilities
1. Customer Service & Patient Experience
- Welcome patients and provide professional, friendly customer service.
- Handle customer enquiries through WhatsApp, phone calls and walk-ins.
- Arrange appointments, follow up with customers and manage bookings.
- Build strong relationships with new and existing customers.
- Ensure a smooth and pleasant patient journey.
2. Sales & Customer Conversion
- Understand customer needs and recommend suitable aesthetic services and packages within the scope of training.
- Explain treatment packages, promotions and pricing clearly.
- Follow up with enquiries and potential customers to improve appointment bookings and conversions.
- Assist in achieving individual and branch sales targets.
- Promote customer retention, repeat visits and referrals.
- Maintain accurate sales and follow-up records.
3. Clinical & Treatment Support
- Assist doctors during aesthetic consultations and procedures.
- Prepare treatment rooms, equipment and supplies.
- Perform facial or beauty treatments according to qualifications, training and clinic SOPs.
- Maintain cleanliness, hygiene and infection-control standards.
- Assist with stock management and daily clinic operations.
- Ensure that medical procedures are performed only by authorised healthcare professionals.
4. Teamwork & Clinic Operations
- Work closely with doctors, clinic staff and the marketing team.
- Participate in training, meetings and promotional activities.
- Maintain accurate patient records and confidentiality.
- Support daily clinic operations and assigned administrative duties.
Job Requirements
- Minimum SPM or equivalent; beauty therapy or aesthetic qualifications are an advantage.
- At least 1–2 years of experience in beauty, aesthetic clinics, skincare or customer-facing sales preferred.
- Experience in selling aesthetic treatment packages or beauty services is a strong advantage.
- Good communication, interpersonal and customer service skills.
- Able to communicate in English, Bahasa Malaysia or Mandarin; multilingual candidates are preferred.
- Confident in handling customer enquiries, follow-ups and sales conversations.
- Willing to learn new aesthetic treatments, products and clinic procedures.
- Responsible, proactive, target-oriented and a good team player.
- Comfortable working towards sales and service KPIs.
Salary & Benefits
- Competitive basic salary (based on experience).
- Sales incentives and performance-based commission.
- EPF, SOCSO and EIS.
- Professional training and career development.
- Staff benefits and aesthetic treatment privileges.
- Career advancement opportunities within NextMed Clinic Group.
Career Progression
Clinic Assistant / Beautician → Senior Clinic Assistant / Senior Beautician → Clinic Supervisor → Branch Manager
How to Apply
Interested candidates may submit their resume via WhatsApp or email to NextMed Clinic Group.
Join NextMed Clinic – Enhancing Confidence.
Pay: RM2,000.00 - RM3,500.00 per month
Work Location: In person