jobs in NextMed Clinic

NextMed Clinic Hiring! Full Time Clinic Assistant in Federal Territory, Earn up to MYR 3,500 - Ricebowl

KL City, Federal Territory

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Working Location

  • Kuala Lumpur Federal Territory Malaysia

Job Description

Responsibilities

Job Vacancy: Clinic Assistant / Beautician (Sales Experience Preferred)

Company: NextMed Clinic Group
Industry: Medical Aesthetics, Skin & Wellness
Location: Kuala Lumpur / Petaling Jaya / Cheras / Setia Alam
Employment Type: Full-Time

Job Description

We are looking for a motivated, customer-oriented Clinic Assistant / Beautician with sales experience to join our growing aesthetic clinic team.

The ideal candidate is passionate about beauty, skincare and aesthetic treatments, with strong communication skills, a positive attitude and the ability to build lasting relationships with customers.

Key Responsibilities

1. Customer Service & Patient Experience

  • Welcome patients and provide professional, friendly customer service.
  • Handle customer enquiries through WhatsApp, phone calls and walk-ins.
  • Arrange appointments, follow up with customers and manage bookings.
  • Build strong relationships with new and existing customers.
  • Ensure a smooth and pleasant patient journey.

2. Sales & Customer Conversion

  • Understand customer needs and recommend suitable aesthetic services and packages within the scope of training.
  • Explain treatment packages, promotions and pricing clearly.
  • Follow up with enquiries and potential customers to improve appointment bookings and conversions.
  • Assist in achieving individual and branch sales targets.
  • Promote customer retention, repeat visits and referrals.
  • Maintain accurate sales and follow-up records.

3. Clinical & Treatment Support

  • Assist doctors during aesthetic consultations and procedures.
  • Prepare treatment rooms, equipment and supplies.
  • Perform facial or beauty treatments according to qualifications, training and clinic SOPs.
  • Maintain cleanliness, hygiene and infection-control standards.
  • Assist with stock management and daily clinic operations.
  • Ensure that medical procedures are performed only by authorised healthcare professionals.

4. Teamwork & Clinic Operations

  • Work closely with doctors, clinic staff and the marketing team.
  • Participate in training, meetings and promotional activities.
  • Maintain accurate patient records and confidentiality.
  • Support daily clinic operations and assigned administrative duties.

Job Requirements

  • Minimum SPM or equivalent; beauty therapy or aesthetic qualifications are an advantage.
  • At least 1–2 years of experience in beauty, aesthetic clinics, skincare or customer-facing sales preferred.
  • Experience in selling aesthetic treatment packages or beauty services is a strong advantage.
  • Good communication, interpersonal and customer service skills.
  • Able to communicate in English, Bahasa Malaysia or Mandarin; multilingual candidates are preferred.
  • Confident in handling customer enquiries, follow-ups and sales conversations.
  • Willing to learn new aesthetic treatments, products and clinic procedures.
  • Responsible, proactive, target-oriented and a good team player.
  • Comfortable working towards sales and service KPIs.

Salary & Benefits

  • Competitive basic salary (based on experience).
  • Sales incentives and performance-based commission.
  • EPF, SOCSO and EIS.
  • Professional training and career development.
  • Staff benefits and aesthetic treatment privileges.
  • Career advancement opportunities within NextMed Clinic Group.

Career Progression

Clinic Assistant / Beautician → Senior Clinic Assistant / Senior Beautician → Clinic Supervisor → Branch Manager

How to Apply

Interested candidates may submit their resume via WhatsApp or email to NextMed Clinic Group.

Join NextMed Clinic – Enhancing Confidence.

Pay: RM2,000.00 - RM3,500.00 per month

Work Location: In person

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