Company Description CADVision Systems is a leading SOLIDWORKS and SolidCAM partner serving customers in Singapore and Malaysia. The company specializes in integrating industry best practices into training and tailoring technical support to help customers meet modern engineering and business challenges. With offices and training centers in Kuala Lumpur, Singapore, Penang, and Johor Bahru, CADVision Systems focuses on empowering local engineers and companies through advanced 3D technology and expert guidance. The organization is committed to becoming a leading partner and training provider in the Dassault Systèmes Professional Channel, supporting 3D technology transformation across ASEAN. Team members join a mission-driven environment that values technical excellence, customer success, and continuous learning.
Role Description This is a full-time, on-site Application Engineer role based in the Federal Territory of Kuala Lumpur, Malaysia. The Application Engineer will provide technical support for CAD/CAM/CAE solutions, including SOLIDWORKS and related platforms, by diagnosing issues, guiding users, and delivering high-quality post-sales support. Daily responsibilities include conducting software demonstrations, assisting with implementations, performing testing and validation of engineering solutions, and preparing technical documentation and presentations. The role also involves collaborating with sales and training teams to design and deliver customer training sessions, workshops, and webinars, as well as gathering user feedback to help improve products and services. The successful candidate will work closely with engineering and customer teams to ensure effective adoption of CADVision Systems’ technologies and strong customer satisfaction.
Qualifications
- Candidates should possess strong technical support and customer-facing skills, including troubleshooting, problem analysis, and clear communication with users.
- Candidates should possess software development and testing capabilities for engineering applications, including basic scripting or automation, solution validation, and quality assurance.
- Candidates should possess a solid foundation in mechanical engineering, including CAD modeling, design principles, and understanding of manufacturing processes.
- Candidates should possess knowledge of electrical engineering concepts that support integrated product design and multidisciplinary engineering workflows.
- Relevant qualifications include a diploma or degree in Engineering (Mechanical, Electrical, Mechatronics, or related field), or equivalent practical experience.
- Beneficial skills include experience with SOLIDWORKS or similar CAD/CAM/CAE tools, familiarity with CNC or machining processes, and previous exposure to training or teaching technical topics.
- Additional strengths include strong analytical and problem-solving abilities, ability to work collaboratively in cross-functional teams, good written and spoken communication skills in English, and willingness to learn new engineering technologies and tools.